The UPS Store

Reviews

• KS

  Keith Swift

  3 days ago
  1.0
  I hate when a Amazon return has to go through ups. Took 3 small returns here in an Amazon box. Lady said you had to use 3 separate boxes. She just cut it open. Proceeded to rattle off its 2$ dollars each for these plastic envelopes an to retape the box she cut is 2$. What a joke hopefully more people share their Amazon return stories to Amazon to get these guys off the return options. Kohls zero issues returning. How is it Kohl’s needs no boxes etc but these guys do???
• DD

  darrell

  Oct 3, 2026
  5.0
  Very professional in and out in no time, Thanks so much Virginia!
• MA

  Miriam Aguirre

  Aug 31, 2026
  1.0
  The worst experience ever never never go to this store the one at culebra and 1604 is the best. This one they charge you for a piece of type 2 dollars for return packets when you have the label Woow incredible. If I can give cero I will
• GG

  Garrett Griffin

  Aug 29, 2026
  1.0
  They have the gall to charge $2 for tape. That’s pure greed, plain and simple. No amount of AI slop responses changes the fact that this is outrageous. It’s not hard to tape a box for a return, and the insane Amazon contract will help with the cost of materials. Get off it, have some shame, and stop being cheap.
• DV

  Danny Vasquez

  Aug 26, 2026
  5.0
  Marlena went above and beyond by helping me package my item and getting it ready to be sent back to the manufacturer. She was very helpful and most of all customer oriented! She made my experience there worth the while and probably one of the best experiences I’ve ever had a UPS store, her colleague Cheryl also was very nice and friendly, would definitely recommend this location for its service and deliverance.