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United States Postal Service

2.4
(183 reviews)

Business Details

765 W Westchester Pkwy, Grand Prairie, TX
75052, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 765 W Westchester Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
765 W Westchester Pkwy, Grand Prairie, TX
75052, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

2.4
183 reviews
5 stars
55
4 stars
8
3 stars
3
2 stars
7
1 star
110
  • IA
    Isabel Alvarado
    5 days ago
    1.0
    Employees are rude and lazy. They don't communicate with each other internally. I’m missing mail for almost a month now and they tell me to go pickup from their location and when I get there, that they have nothing for me. Their only response is they don’t know or they’ll ask the carrier. So where is my mail? Where are my important documents that I’ve been expecting for weeks now.
  • GL
    Greg Loudermilk
    May 13, 2026
    4.0
    Needed to get a key for my cluster mailbox for a house I recently purchased. The lady helping me was really nice but they said it would be at least another week before they could come out and change the lock and me get a new key. Also it costs $35 😳
  • BJ
    bobbi james
    May 11, 2026
    1.0
    mailed packages to my daughter,Lisa white in grand prairie,TX.2 times by certified mail and they were stole and they never followed up with Lisa or me.why,steal,they make good money.did not pay me for lost.
  • KT
    karuna thapa
    Dec 29, 2025
    1.0
    I wonder how these usps has 1 or 2 star rating. Now I figured out why. The level of rudeness is insane. I had a package that was not delivered and returned back to usps because I miss a suite number. I called the sender and contacted the usps before I went to this location to pick up my returned packages. I drive 40 min confirming beforehand that they have the package. She continuously told me I should have put the complete address, now she has to find my package. Isn’t that her job and she gets paid for what she does? If she doesn’t enjoy what she does she should simply leave. I am a business owner and feel soo happy when I am able to solve my customers problem.She just ruined my day. I have another package from same order that went back today morning but I am not going to go back.This is my first and worst experience with usps ever.
  • DH
    Dee H
    Dec 12, 2025
    1.0
    What's really annoying is when it says it closes at five and you called them and it's telling you that they won't answer , because it's sayng its closed and it's only four seventeen right now.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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