United States Postal Service

Reviews

• LB

  LJ B

  Sep 21, 2026
  4.0
  Certified letter pick up. Was quick and efficient service today, a little before noon. Staff were courteous and helpful.
• RP

  Rajani Pandit

  Sep 16, 2026
  3.0
  I had a very terrible experience at this office yesterday. After waiting for weeks I had my appointment for my two little kids for their passport application. I was on time for my appointment. I didn’t have access to printer at home so I was planning to fill out forms at the location and my appointment was scheduled for passport application with picture. We were all excited for kids passport application. The Asian looking guy probably in his late 50s or 60s handling passport application treated us with extreme disrespect and possible discrimination. As a I went to him for application he asked me with straight rude face if I had the forms filled out. I politely told him I was going to fill out forms there at office. He told me straight that the appointment couldn’t be completed and that there is no time and made me fill out forms like I am in a Marathon runs! He made his face, checked his watch multiple times when I asked him any questions about the form and made me so nervous as if I did terrible mistake by not bringing filled out forms. My appointment was at 8:45AM in the morning and I was very much on time for appointment. Anytime I said him thank you he didn’t respond and also I didn’t see him double check my form and I am worried if I did any mistake in the form because he was making me feel terrible and hurry so much. I submitted my one kids appointment. I had little issue with my second child’s application but we got it straight within few minutes after we stepped out. When I came back to see if we could finish this application the same day of appointment and I could wait he told me I needed to come tomorrow with very rude attitude. I was shocked when I saw him laughing and providing customer service to family from another race. I was very hurt this guy treated me and my family with so much disrespect. I went today to finish my second child’s application and I was stressed already. Luckily while I was waiting Mr. Fred who assisted me today helped me with the application. Everything went very smooth, everything was easy and I was done within few minutes. I told Mr. Fred Thank you for his wonderful service. It’s sad how some people not doing their job right make other people’s life and experience so bad. I wanted to talk to supervisor yesterday itself but I didn’t. This guy needs proper training and I believe he need to realize his job requires customer service if not he is going to make most people especially from another race feel terrible.
• MT

  Michelle Tucker

  Sep 11, 2026
  1.0
  I moved two months ago and did a COA with USPS and the companies that I do business with. I have had Informed Delivery for many years. This is a new area, and USPS says this is an Auxiliary Route. I rarely rarely get my mail, and barely anything on Informed Delivery do I get. I hate knowing what I am supposed to get, because the bulk of the time nothing on Informed Delivery is in my mailbox. USPS Scenic says Be patient, as they know and recognize that I did a COA. I have visited USPS Scenic plus called USPS 800 and gone online, and everyone is so sugary sweet but have no answers but Please be patient. This is ridiculous and totally unacceptable. I wish everyone and all businesses solely did things online and the USPS system would fold for good as USPS stinks.
• TT

  Tracy Taylor

  Sep 10, 2026
  1.0
  It’s no wonder USPS is struggling. Took in a small package and prepaid mailing label which needed to be taped to the package. Was told he couldn’t provide a piece of tape, kept saying “we sell tape”. I might understand if he would have explained it’s a new directive, or whatever the reason is…
• BW

  Blake Wade

  Sep 4, 2026
  1.0
  Drove out of my way to drop off two packages at the self-service station with pre-paid labels already attached after hours and the drop box was locked. That totally defeats the purpose of having a 24 hour self service station. This was a major inconvenience and disappointment. Please make sure to fix this for the future.

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