FedEx Ship Center

Reviews

• RR

  Ricardo

  Jul 13, 2026
  1.0
  I went in to return an Amazon package that was broken. I was 3rd in line and out of nowhere the rep named Sarah stopped helping the client she had in front of her and confronted me about my package and shipping information. When I mentioned I was returning a Amazon package she said I needed a shipping label. I showed her the the one on the box and mentioned it was return to sender then she made a comment about me having to pay which I said that was fine I had no issue with that. I showed her the return paperwork amazon made me print. She said that was not a shipping label and that I would have to pay a couple hundred dollars with an attitude.we went back and forth for a bit. To which I got the feeling that she did not want to help me. Why did she single me out of everyone there. I'll never know. I asked her what the issue was and why she didn't want to help me. To which she said I'll help you but you gotta pay after telling her for the 3rd time okay I can pay I just got frustrated and left the store. She need better customer service and to be retrained. I asked her for corporate's phone number and she said I don't know Google it.
• VA

  Vijay Akavaram

  Jun 25, 2026
  1.0
  People moving in and out but no one at the front desks. What kind of customer service is this?
• RC

  Roland Coit

  May 13, 2026
  5.0
  They helped me with an international shipment. The gentleman that me was professional and efficient.
• MF

  Mojtaba Fattahi

  May 13, 2026
  5.0
  I had a really stressful issue with a FedEx delivery today because I missed the driver while I was at work and urgently needed my phone. I went to the facility and spoke with a manager named Craigu. He was incredibly helpful, patient, and understanding. Even though the driver was still out with the package, he took the time to listen, wrote down my number, and offered to personally call me after hours if the package came back so I could pick it up tonight. That level of customer service genuinely made my day. Huge thanks to Craigu for actually caring and going out of his way to help.
• TH

  Thomas Hess

  May 11, 2026
  1.0
  Cant do simple task that a major hub or ship center should, they would NOT print a label for pre paid shipment