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Person picking up a package from USPS smart lockers
Brand Certified

United States Postal Service

2.0
(555 reviews)

Business Details

8700 Stonebrook Pkwy, Frisco, TX
75034, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8700 Stonebrook Pkwy to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
8700 Stonebrook Pkwy, Frisco, TX
75034, United States

Hours

Monday8:30 AM - 6:00 PM
Tuesday8:30 AM - 6:00 PM
Wednesday8:30 AM - 6:00 PM
Thursday8:30 AM - 6:00 PM
Friday8:30 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

2.0
555 reviews
5 stars
117
4 stars
15
3 stars
13
2 stars
19
1 star
391
  • MF
    Michael Fajardo
    1 day ago
    1.0
    Not that it’s any surprise to any one but just another terrible experience at the post office. They wouldn’t tape my label unless I paid. 1 star is too high a rating
  • JO
    Jon Ong
    May 5, 2026
    5.0
    staff is nice, but courier is careless. they delivered my package to the parcel locker but never left me a key to retrieve it. now i'm having to escalate and chase down the right people to get my package update: was able to get in touch with the annex where they got in contact with the courier. i ended up getting my package. bumped up the stars.
  • KK
    Katandcat
    Apr 29, 2026
    1.0
    Unhelpful stuff. Instead of telling us what’s wrong why can’t they guide people what to purchase. What a shameful mindset, and how can they serve people as a government entity.
  • RL
    Ramesh L
    Apr 1, 2026
    5.0
    Easy to access. Staffs are very nice and very helpful.
  • IN
    Ibrahim Nayeem
    Jan 31, 2026
    5.0
    Before visiting the USPS office, I saw many two-star reviews online and honestly felt confused and a bit nervous. I was not sure what had gone wrong for others in the past. This morning, even though it was Saturday, I went in with around 1,600 EDDM mailers. It was my first time, so I did not fully understand the process. Lizzy helped me right away and explained everything clearly. The entire process took no more than five to ten minutes, and everything was completed smoothly. I had a great experience and was honestly impressed. Sometimes reviews do not tell the full story. From my side, the service was excellent, professional, and efficient. I truly appreciate the help and the hard work.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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