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The UPS Store

4.4
(244 reviews)

Business Details

5000 El Dorado Pkwy, Frisco, TX
75033, United States
(972) 377-2115
https://locations.theupsstore.com/tx/frisco/5000-el-dorado-pkwy

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6178 in Frisco offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Nwc Eldorado & N Dallas Tollway In Market Street Shopping Center.

Details

  • DeliveryNot available

Location

The UPS Store
5000 El Dorado Pkwy, Frisco, TX
75033, United States

Hours

Monday8:30 AM - 7:00 PM
Tuesday8:30 AM - 7:00 PM
Wednesday8:30 AM - 7:00 PM
Thursday8:30 AM - 7:00 PM
Friday8:30 AM - 7:00 PM
Saturday10:00 AM - 4:00 PM
Sunday11:00 AM - 4:00 PM
5/25/20268:30 AM - 7:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

4.4
244 reviews
5 stars
205
4 stars
4
3 stars
2
2 stars
4
1 star
29
  • KG
    Kevin Graham
    May 9, 2026
    1.0
    $3.40 to print their own UPS label for laid UPS shipping is outrageously unacceptable. It’s a 10 cent label at best…. You know, the same labels they use as your receipt. And, if you want to use their kind service, you have to email the label to them and wait longer. They are apparently unrequited to scan the barcode of a label and such technology escape them.
  • MM
    Malaysia
    May 4, 2026
    1.0
    Originally I loved this location because it’s where I have my business mail box. However the customer service is starting to lack. Today took 20-30 minutes extra of my time trying to locate a very important package that was delivered that said it was delivered with my other package. The clerk told me all packages were checked in for the day which was a lie - hence is why my time was wasted because she said the package was not delivered. She did not even ask what carrier or bother to take another look. After going through my phone again to track and make sure I had the facts on my package delivery time and method I asked another clerk who advised that the USPS packages had not been processed for the day but were sitting on a counter exposed to incoming customers where my package could have been taken - an additional clerk reached into the USPS basket and handed me my package and said I could take it because it was not scanned in. Which shows someone else could have also taken my package because it was not accounted for and sitting exposed. This is absolutely unacceptable. I paid for my mailbox to better protect my business mail. The young lady who appears to be of Indian decent with long black hair has been the clerk that has been the most unhelpful - (also the one who told me my package was not there) - when I’ve come into this location. No I am not racially profiling I am describing the worker in hopes that there can be some resolve.
  • PP
    Pretzel_Boi
    Feb 4, 2026
    5.0
    Luis was very helpful and went above and beyond for my print jobs. I needed a trading card printed and he did so thoroughly and even cut the edges nicely.
  • AR
    Aditya Rahalkar
    Feb 3, 2026
    5.0
    Bella has helped us with our mailboxes and notary services for several years now and we can’t recommend her highly enough!
  • SG
    Suhani Gupta
    Jan 21, 2026
    2.0
    genuinely have never had a fast and easy experience at this place, every single time i come it takes ALWAYS at least 30 minutes to do any simple print job or they’ll tell me they can’t do it after me waiting for like 20 minutes. there are days where my dad and i are waiting for even an hour to get stuff done and even though they are taking up so much of our time when it’s an issue on their end we still get charged FULL price it’s genuinely so bad i only come here bc it’s close to home bit seriously i think i honestly could’ve bought my own printer in the amount of money and time i’ve wasted here

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #6178 in Frisco offer?

The UPS Store #6178 in Frisco offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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