The UPS Store

Reviews

• KM

  Karthik Muralidhara

  Aug 6, 2026
  5.0
  Isabella here was awesome and super patient with us for the notary and print outs. Thank you so much. The entire store employees were great to be honest. Shout out to Isabella!!
• MG

  Manoj Gubbala

  Aug 4, 2026
  1.0
  Horrible service 7 out of 10 times. Like just now some girl working there with black hair light brownish skin, didn’t get her name, just took my fragile packages, which I was trying to return just threw them on the counter and again into the bucket behind and as if that is not enough she missed and they fell on the floor. I had 3 fragile packages and when I saw her throw the first two I told her I’m worried that my items might break and then she continued to do it with the third item. I just don’t understand.
• MS

  MICHELLE SCHMIDT

  Jun 2, 2026
  5.0
  Fantastic service! Both young ladies were friendly and extremely helpful! Highly recommend!
• KG

  Kevin Graham

  May 9, 2026
  1.0
  $3.40 to print their own UPS label for laid UPS shipping is outrageously unacceptable. It’s a 10 cent label at best…. You know, the same labels they use as your receipt. And, if you want to use their kind service, you have to email the label to them and wait longer. They are apparently unrequited to scan the barcode of a label and such technology escape them.
• MM

  Malaysia

  May 4, 2026
  1.0
  Originally I loved this location because it’s where I have my business mail box. However the customer service is starting to lack. Today took 20-30 minutes extra of my time trying to locate a very important package that was delivered that said it was delivered with my other package. The clerk told me all packages were checked in for the day which was a lie - hence is why my time was wasted because she said the package was not delivered. She did not even ask what carrier or bother to take another look. After going through my phone again to track and make sure I had the facts on my package delivery time and method I asked another clerk who advised that the USPS packages had not been processed for the day but were sitting on a counter exposed to incoming customers where my package could have been taken - an additional clerk reached into the USPS basket and handed me my package and said I could take it because it was not scanned in. Which shows someone else could have also taken my package because it was not accounted for and sitting exposed. This is absolutely unacceptable. I paid for my mailbox to better protect my business mail. The young lady who appears to be of Indian decent with long black hair has been the clerk that has been the most unhelpful - (also the one who told me my package was not there) - when I’ve come into this location. No I am not racially profiling I am describing the worker in hopes that there can be some resolve.

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