Brand Certified
The UPS Store
3.4(148 reviews)
Certified by The UPS Store • May 17, 2026
Business Details
111 E University Dr, Denton, TX
76209, United States
Certified by The UPS Store • May 17, 2026
(940) 384-9427
Certified by The UPS Store • May 17, 2026
https://locations.theupsstore.com/tx/denton/111-e-university-dr
Certified by The UPS Store • May 17, 2026
About
Certified by The UPS Store • May 17, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5382 in Denton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across Twu & Cati-Corner To Walgreens On University.
Details
- DeliveryNot available
Location
Certified by The UPS Store • May 17, 2026
Hours
Certified by The UPS Store • May 17, 2026
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday10:00 AM - 6:00 PM
Sunday12:00 PM - 5:00 PM
5/25/20269:00 AM - 7:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed
Reviews
3.4
148 reviews
5 stars
79
4 stars
7
3 stars
4
2 stars
6
1 star
52
- GBGvcm BMay 2, 20261.0Unwelcomed atmosphere, rude employees
- LSLeonard StansberryMay 1, 20261.0ASK TO SEE THEM PACK UP ANY BOX YOU PAID FOR!! They will use your ignorance against you. This place has really bad pricing and just overall poor customer service. Do not spend your money with this franchise.
- CGChristian GarciaApr 27, 20261.0I am writing this to warn the community about the business practices at this location (managed by Flores Postal Services LLC). I had an item stolen from this store's premises after I paid for shipping but before the item was ever handed over to a UPS driver. The Facts: Security Failure: My property was stolen from inside this store (Denton PD Case #26051445). The theft occurred before the item entered the shipping stream. Misapplied Policy: Management attempted to use a $100 "transit liability" cap to avoid paying for the full $138.40 value of my item. This was a premises liability issue, not a shipping error, yet they refused to honor the documented value I provided. Unprofessional Conduct: When I provided the original Nespresso receipts as proof of value (as they requested), management (Ulises Reyes) issued a written accusation of "fraud" against me in an attempt to delegitimize my claim. Delayed Resolution: I only received a refund for my shipping fees and a partial $100 payment after I was forced to file formal complaints with the Better Business Bureau and the Texas Attorney General. The Takeaway: If you ship here, know that if your item is stolen from their counter before the truck arrives, they may not take responsibility for the full value. More concerningly, if you provide proof of your loss, you may be met with insults and accusations of fraud rather than professional customer service.
- JCJimmy CryptoApr 24, 20261.0The girl who still wears a mask seems to get enjoyment out of telling people she can’t help them, and then I go to the loop 288 store and the guy with the mustache is able to help me with everything she says is not possible.
- TPtrudy pennApr 22, 20264.0Service was immediate, smiling and helpful. Space clean, organized and welcoming.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #5382 in Denton offer?
The UPS Store #5382 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, passport/photo ID services, and computer access.
Where is The UPS Store #5382 located?
It is located at 111 E University Dr, Ste 105, Denton, TX 76209, across from TWU & Cati-Corner next to Walgreens on University Drive.
What are the operating hours of The UPS Store #5382?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 10 AM to 6 PM, and closed on Sundays.
Is The UPS Store #5382 open on holidays?
It is closed on holidays like November 27, December 25, December 31, January 1, and January 19. It operates with regular hours on November 11, November 28, and December 26.
What payment options are accepted at The UPS Store #5382?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Can I use mailbox rental services at The UPS Store #5382?
Yes, mailbox rentals and mailbox services are available at this location for your mail and packages.
Who can I contact for inquiries at The UPS Store #5382?
You can contact them via phone at +1 940-384-9427 or email at store5382@theupsstore.com.
What nearby places can I visit around The UPS Store #5382?
Nearby you can find Lenny's Sub Shop for sandwiches, Grumpy's Comics for comic books and related print media, and Clips USA for haircuts and beauty services.
How can nearby taxi services help me access The UPS Store #5382?
Denton County Taxi services are nearby and can conveniently transport you to and from The UPS Store #5382, making your visit hassle-free.
Are there nearby places for document shredding outside The UPS Store #5382?
Yes, Shred Nations is a nearby professional shredding service if you need additional options beyond The UPS Store's shredding services.
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