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Brand Certified

United States Postal Service

2.0
(203 reviews)

Business Details

13904 Josey Ln, Dallas, TX
75234, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13904 Josey Ln to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13904 Josey Ln, Dallas, TX
75234, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday8:30 AM - 12:00 PM
SundayClosed

Reviews

2.0
203 reviews
5 stars
43
4 stars
6
3 stars
2
2 stars
7
1 star
145
  • AP
    aub pach
    May 7, 2026
    1.0
    Every person that works here is so rude. The front desk person said something offensive when I came in with stuff. Maybe she didn’t know I speak English AND Spanish, I asked her excuse me? And she said she was on the phone. Mind you she was not on the phone and didn’t have headphones on. Don’t be scary say it with your chest next time I’ll record you and post on TikTok and see what happens:) but really praying for everyone here Inshallah
  • VK
    Vincent Kuo
    Apr 9, 2026
    5.0
    morning quick drop off
  • YC
    Yaritza Contreras-Arroyo
    Feb 24, 2026
    1.0
    Waited over 10 minutes with no one helping at the front today (on 2/24) around 9AM. “Monica” had the audacity to rudely demand to know the contents of my package in a way that felt confrontational rather than professional. Once I clarified the item was simply a BOOK, her face dropped to visible disappointment. Then, she laughed in my face when she saw my reaction after she THREW my package (after knowing it is a book) into the bin. More concerningly, she was wearing AirPods and actively talking on a personal phone call throughout our entire interaction. Maybe if she spent more time on basic training, she’d understand how to treat customers with a shred of respect. Edit: Someone else posted a review about a similar encounter that happened just 15 minutes after I left, describing the exact same unprofessional behavior during the same shift. Clearly this is a pattern of how she treats customers. Management needs to look into her behavior because the power trip is exhausting.
  • AS
    Ashley S
    Feb 24, 2026
    1.0
    I hate coming here. There is always only one person working and there is always a line. A couple of times I even heard other workers in the back laughing and talking, but nobody came out to help. People do not have 20-30 mins to wait in line at the post office. The USPS worker that delivers to my address never attempts to deliver anything that requires signature to my door. Instead, she leaves a note in my mailbox saying "delivery failed" and I end up having to go to this location to pick up my package.
  • DG
    Deronn Gillum
    Feb 23, 2026
    1.0
    I have had three separate packages go missing from this location. I filed two separate reports, but it feels like a complete waste of time because nothing has been resolved, and the issue continues to be ignored. This appears to be an ongoing problem, and there seems to be no accountability or effort to prevent it from happening again. In addition, the staff has been very rude and unhelpful when I’ve tried to address the situation. Instead of assisting or showing concern, they were dismissive, which makes the experience even more frustrating. Missing packages are a serious issue, and customers deserve better support and professionalism. I hope management takes this matter seriously and works toward a solution.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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