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United States Postal Service

1.9
(324 reviews)

Business Details

4475 Trinity Mills Rd, Dallas, TX
75287, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4475 Trinity Mills Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4475 Trinity Mills Rd, Dallas, TX
75287, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed

Reviews

1.9
324 reviews
5 stars
50
4 stars
20
3 stars
9
2 stars
13
1 star
232
  • MG
    miguel gomez
    6 days ago
    1.0
    Deberían contratar personal más amable muy mala atención y groseros
  • TT
    Tage
    May 13, 2026
    1.0
    I came here 4 days ago to ask about my mail. for some reason I stopped receiving it, I told the lady I had come to pick up my mail since I thought they had just taken it back there but before I even got the chance to explain my situation the worker asked what my address was and immediately told me they don't receive mail for my address which doesn't make sense because that's my zip code, but what bother me the most was the manner used as she immediately decided to dismiss me and even told me "lady don't you understand what I'm saying, we don't receive your mail here" with a trashy attitude implying I must be stupid because I keep asking information as where to gather my mail from. I normally don't leave reviews but this type of customer service needs to be looked into, I felt disrespected as she didn't even have the patience to point me into the right direction. now here I am four days later still not receiving mail and unable to communicate with them because trying to reach them by phone is useless as they don't pick up the phone and going there means I'll probably end up getting disrespected by them again. I need somebody to reach back to me as I still am not receiving mail and even lost a very important package. please.
  • LJ
    Licia Joseph
    May 7, 2026
    1.0
    If I could give a 0 star I would. The leadership at this station is AWFUL. Poor customer service, rude and unprofessional. 😡No wonder it has a 1.9 rating
  • VE
    Vocestar Eda
    May 2, 2026
    1.0
    My two packages sent from this office got lost. They must have sat in a container, corner, or pallet at the back of the facility and were never processed. The entire staff at this office, both front and back, all need to wake up and take responsibility for ensuring packages are properly handled and moved through the system.
  • AR
    alexis ramirez
    May 1, 2026
    1.0
    Very unprofessional employee today 5-1-2026 closed before closing time , and cussed me out telling me to close the door , definitely doesn’t deserve to work there or anything at all smh

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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