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Brand Certified

United States Postal Service

1.8
(307 reviews)

Business Details

5606 Smu Blvd, Dallas, TX
75206, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5606 Smu Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5606 Smu Blvd, Dallas, TX
75206, United States

Hours

Monday9:30 AM - 5:30 PM
Tuesday9:30 AM - 5:30 PM
Wednesday9:30 AM - 5:30 PM
Thursday9:30 AM - 5:30 PM
Friday9:30 AM - 5:30 PM
Saturday9:30 AM - 2:30 PM
SundayClosed

Reviews

1.8
307 reviews
5 stars
54
4 stars
6
3 stars
6
2 stars
5
1 star
236
  • TM
    Texas Mike
    5 days ago
    1.0
    Do you know what’s great about this company? When they screw up which they do every single day their motto is I don’t know it wasn’t me.
  • VD
    Valerie Damaschek
    May 6, 2026
    1.0
    Came to this office multiple times and got profiled. NOT HELPFUL AT ALL!!!!! Please avoid this office at all cost and go to another office. If I could I would rate this place a 0. Also the woman tried to tell me this was not a governmentally owned office...
  • AG
    Adam Georgeson
    May 4, 2026
    1.0
    One star is too generous. Staff took my $800 to renew a post office box for a charitable organization. Then the key didn't work. They refused to help with the key despite having renewal receipt in hand. I questioned how a person could renew but not receive help on the same account, but only got a blank stare in return. So I thought of a different solution, a call to the organization using the verified phone number on the account. They refused, claiming it could be a random person answering. When I pointed out that would only occur if the organization had put a random person's phone number on the account, they shifted to say they were too busy to make a call. It will now take a second in-person visit to resolve a simple issue.
  • GM
    Gilberto Mazmanyan
    May 1, 2026
    2.0
    Some of the WORST attitudes and the self-service machine is always down or our of receipt paper.
  • YP
    Yash Patel
    Feb 24, 2026
    1.0
    Worst experience ever!!!! Terrible service and the person at the counter does not speak properly. I had to ask what he was saying 8 times. Can’t get words out clearly and does not know what to do. He tried to charge me on a return that was prepaid by the company. DO NOT GO HERE. Choose a different location!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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