Staples

Reviews

• JF

  Joel Fisher

  2 days ago
  1.0
  Very disappointed with my experience at the Staples copy center in North Dallas. There were several customers waiting while the copy center employee was clearly busy, so we simply asked another associate for help loading paper into a printer — a task that should have taken less than a minute and been handled with basic customer service. Instead, the associate visibly threw down the work he was doing, slowly walked over with an obvious attitude, loaded the paper without saying a single word, and then just walked away. No acknowledgment, no professionalism, and certainly no sense of customer care. I understand employees can be busy, but attitude and effort matter. The lack of motivation and basic courtesy from the staff made what should have been a simple interaction unnecessarily uncomfortable and frustrating.
• SG

  Samantha Gomez

  4 days ago
  5.0
  TONYA! 10/10 Tonya at Staples was absolutely amazing! She was so sweet, professional, and incredibly knowledgeable. You can truly tell she helps keep the whole store running smoothly. While I was there, she made sure an elderly customer got help carrying a large box out to his car, helped me properly prepare my package, and even taped it up for me because my nails were done. On top of all that, she was still answering customers’ questions and directing people to exactly where items were in the store all while juggling multiple things at once with such a positive attitude. Excellent customer service like hers is hard to find. Tonya went above and beyond, and Staples is lucky to have her!
• FR

  Francisco Rojas

  May 4, 2026
  5.0
  Super easy printing experience- Myka was very personable and helpful. Wifi works well too! Coming back to print my wedding stationery
• LF

  Lonestar Large Format

  Apr 26, 2026
  1.0
  Should’ve checked the reviews beforehand. I expected a next-day print order to be ready, but it hadn’t even been started. I understand shops get busy, but don’t advertise same/next day turnaround if you can’t deliver or communicate delays. This experience confirmed I’ll be sticking with local print shops for faster service and better quality.
• AH

  Ashlee Henson

  Apr 26, 2026
  5.0
  All five of these stars are for Michael in the printing department. While the department was behind on printing orders due to outside factors, Michael was kind, courteous, and transparent in relaying to us that he would do his best to expedite our order on time which he successfully did! I truly appreciate Michael’s patience and hard work for us and the other customers in line with us. Rockstar employee!! 10/10 job Michael.

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