The UPS Store

Reviews

• MD

  Maggie The Daughter

  May 12, 2026
  5.0
  Ali and Mark at the Crosby UPS location are truly top tier. Professional, patient, hardworking, and always willing to help no matter how busy it gets in there. Every time I walk in, they treat people with kindness and move with urgency. Thank y’all for always going above and beyond.
• ET

  Eb Tay

  May 8, 2026
  5.0
  Never a bad experience at this location with Amazon returns. I recently had a yard sign made and was blown away not only by how quickly the turn around was ( it was completed in less than 2 days) but the print of the sign was perfect. I was worried that it would blur do to the size difference, however Ali was able to get the sign perfect. I will definitely be back.
• IC

  Ivette Ciavaldini

  May 2, 2026
  5.0
  Came in with a complicated situation, needed to ship something fragile with specific packaging, and the team here handled it like pros. They listened carefully, asked the right questions, and offered solutions I hadn’t even considered. No guesswork, just real expertise
• JB

  Jevauhnte Barnaba

  Apr 30, 2026
  5.0
  I had an excellent experience working with Ali at the UPS Store in Crosby. He did a phenomenal job on my business flyers—everything came out clean, professional, and exactly how I envisioned. What really stood out was his level of customer service. He took the time to understand what I needed, offered helpful input, and made sure the final product represented my brand the right way. You can tell he genuinely cares about the quality of his work and the success of his customers. Through our conversations, we’ve actually built a great relationship and are already talking about future business opportunities together. That’s the kind of experience you don’t get everywhere. If you need printing or business materials done right, I highly recommend stopping by and asking for Ali. You won’t be disappointed.
• BB

  Benny Benavidez

  Apr 21, 2026
  5.0
  Absolutely amazing. There was an accident on Hwy 90 and I was a few minutes passed closing. The door was locked but the girl looked up to see me pleading on bended knee with my hands in prayer. She could have looked away. Instead she grinned and looked towards the other employee. He laughed and came over and unlocked the door. I was quick with my package. They could have ignored me, but they didn’t. Everyone deserves to go home after a full day and they chose to let me in. Omg that was the wonderful end to a terrible day. I cannot say how thankful I was for their generosity or graciousness to help me. I believe it was Emeli and Ali. Kudoes to the tenth.

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