United States Postal Service

Reviews

• CJ

  Charles Jenkins

  Sep 27, 2026
  1.0
  Any mail submitted at this sight has a very low chance of getting to destination. Had 1 arrive 6 months later. Never had a package from this sight arrive at destination
• GK

  Gabriela Kronerova

  Sep 23, 2026
  1.0
  If you are trying to resolve an issue with your mail delivery, I strongly recommend taking your complaint outside of this post office and using the USPS customer service hotline or another higher-level complaint channel. After several complaints regarding the way my mail was being handled and delivered, instead of resolving the issue, my entire mail delivery was placed on hold for approximately 10 days. What concerns me even more is the timing: I received a letter from the post office regarding the situation, and the very next day my mail delivery was stopped. There was also an issue involving my personal property. A carrier removed my personally purchased “No Junk Mail” sticker without my permission or any communication with me. There was nothing on the sticker, or anywhere else that I was shown, indicating that I was prohibited from having it. When I raised this issue with Supervisor Pauline Stimac, she refused to take responsibility for the carrier’s actions or for the damage to my property. Instead of addressing the actual complaint, I was suddenly told about animal faces and rodents allegedly being found in a mailbox. This was completely unrelated to what I had reported, and I had never raised or encountered such an issue. Even me not having a dog. I was even told there were pictures. I immediately said I would be happy to see them and verify whether they were actually from my mailbox. I was not provided those pictures or given an opportunity to see them. I found the entire situation extremely disturbing. Rather than focusing on my documented concerns regarding mail delivery—which I have photographs and documentation of—it felt as though unrelated issues were being brought into the conversation instead of addressing the conduct I was reporting. I have also repeatedly received mail and unwanted materials in extremely poor condition, including torn and crumpled papers and junk mail stuffed into my mailbox, despite having canceled junk mail long ago. I do not believe customers should be expected to simply clean up after poor handling of their mail and remain silent about it. I have heard similar concerns from neighbours about how mail is handled at this location, and after my own experience, I can understand why people are frustrated. The problem is not only the handling of the mail—it is also how complaints are handled by management when customers speak up. Customers should be able to raise legitimate concerns without feeling dismissed, blamed, or confronted with unrelated accusations. I will continue documenting and monitoring how my mail is handled and have taken my complaint to a higher level rather than allowing the matter to be dismissed locally. This has been an extremely disappointing and disrespectful experience. The community deserves better communication, accountability, and professional customer service.
• RC

  Richard Caldera

  Sep 21, 2026
  1.0
  If I could, I would give a 0.0001 star. No one ever answers the phone. I have been waiting to have my new mailbox key to be placed “under my doormat “ for 4 business days to no avail. When I have visited the Post office, the lines and the waiting times are unreasonably long.
• MM

  Maria M.

  Sep 15, 2026
  5.0
  Derwin and Emily both had good attitudes. There’s always going to be a line at the post office, but they moved through it quickly and even thanked everyone for waiting.
• GN

  Giovanna Nieto

  Sep 2, 2026
  5.0
  It is incredible to watch these US postal workers make it through their shift with historic levels of customer idiocy they put up with daily. They are underfunded, under staffed, and under paid. The computers they work on are literally rusting from age. If you show up and wait in the service line, you are gonna have to wait because an entitled middle aged woman is berating the staff due to her own poor planning and unresolved personal issues. Yet, here are these patient Conroe postal angels, speaking calmly to these lunatics and offering solutions. I don't know how you do it because it couldn't be me. I fully understand the phrase "going postal" now though. Thanks Conroe Post Office. I appreciate your service.

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