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Brand Certified

United States Postal Service

1.9
(268 reviews)

Business Details

1213 E Houston St, Cleveland, TX
77327, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1213 E Houston St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1213 E Houston St, Cleveland, TX
77327, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Reviews

1.9
268 reviews
5 stars
45
4 stars
13
3 stars
7
2 stars
5
1 star
198
  • SK
    Sher Kustermans
    May 13, 2026
    4.0
    Lines are always to long but they are always pleasant and helpful
  • MH
    Maria Yamileth Hernandez
    May 8, 2026
    1.0
    Too late, he opens this office .
  • ML
    Martinez Cargo Logistics LLC
    May 5, 2026
    1.0
    Today, 05/05/2026, I had a very unpleasant experience at this location. I went to return an item, and the receipt clearly stated that the employee should scan the code and handle the process. When I approached the counter, I was assisted by a worker (a woman with long braids) who was not wearing any visible identification, so I could not get her name. After I showed her the code, she responded in a rude manner, saying “I don’t speak English,” and without giving me any opportunity to explain myself—even with the help of a translator—she simply called the next customer and ignored me completely. I tried to open a translation app to communicate, but she did not allow me the time to do so. Her attitude was disrespectful, unprofessional, and discriminatory. As a customer, I believe everyone deserves to be treated with respect, regardless of the language they speak. I would also like to mention that there is another employee at this location (an American gentleman) who, even though he does not speak Spanish, is always patient and allows customers the time to communicate. Unfortunately, he was not there today. I kindly request that this situation be taken seriously, as individuals with this type of attitude should not be working in customer service. The diversity of customers is a reality, and respect should always be a priority.
  • KM
    K Medina
    Apr 29, 2026
    4.0
    postoffice delivered a package to wrong address (non existent) my area is very rural ! after 6 days no solution had to go to post office were Ms SARA TOOK MATTERS IN HER OWN HANDS! KUDDOS MS SARAH!!!!!! - coming all the way to my mailbox community going through them all to find my 1 box!!! I am greatful
  • AP
    Adrian Punch
    Apr 8, 2026
    5.0
    Very nice and courteous

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
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