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The UPS Store

3.8
(228 reviews)

Business Details

3108 Old Denton Rd, Carrollton, TX
75007, United States
(972) 466-4466

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3189 in Carrollton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northcrest Village Shopping Center At Old Denton Rd And Frankford.

Details

  • DeliveryNot available

Location

The UPS Store
3108 Old Denton Rd, Carrollton, TX
75007, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday10:00 AM - 4:00 PM
Sunday10:00 AM - 3:00 PM
5/25/20268:00 AM - 8:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.8
228 reviews
5 stars
151
4 stars
9
3 stars
3
2 stars
5
1 star
60
  • CV
    Cesar Valdes
    1 day ago
    5.0
    Kathy is great! Friendly, quick and knowledgeable!
  • CR
    Cindy Reuscher
    3 days ago
    5.0
    I’ve been using this UPS store for 8 years - when it was across the street. Kathy is amazing. Always friendly and helpful
  • HR
    Heather Rodriguez
    May 13, 2026
    5.0
    I want to give a shout out to Cody. He went above and beyond for me. He was very patient with me and helped me convert my Amazon returns to his location. Gentle giant i would call him. If you’re ever in the area and need an ups store stop by and see Cody. Thank you Cody sorry for the tears it was a rough day and you proved that there are still good people out there. If i could leave 20 stars for you i would!
  • AH
    Ann Huynh
    May 4, 2026
    1.0
    I called to have my package held until I returned to town, and they assured me it wouldn’t be an issue. But three days later, I received an email from UPS saying it had been returned to the sender. Horrible customer service. Can’t even get something as easy as holding a package for a few extra days.
  • NV
    Nam Vo
    Apr 2, 2026
    1.0
    Giving a negative review because of one employee from earlier today. I visited to do an Amazon return, a shorter gentleman that I haven’t seen worked there before, processed my return. I tried to make small talk about the weather, but he didn’t even say a single word from the time I said hi, how are you doing today? He just scanned the barcode on my phone, print out the receipt and handed it to me. He actually looked kind of angry for some reason. Not sure if he had a bad day or if it’s something personal against me, but I have yet to receive my refund. Amazon doesn’t even show that it has accepted my return item which I’m concerned about now. This location, I usually receive a refund within 30 mins to 2 hours max. I’ve visited this location many times over the course of 2 years and everyone I’ve interacted with has been friendly, courteous, and provided services without any issues.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Carrollton provide?

The UPS Store offers expert packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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