The UPS Store

Reviews

• CJ

  Crystal Jones

  6 days ago
  1.0
  By far the rudest employee at any ups location I frequent. I hate coming to this location because of this short older lady with long black hair. She is very hostile and gets angry easily. Someone needs to take her aside to teach her how to be friendly and give good customer service by listening to customers instead of arguing with someone only because she explained things incorrectly and don’t understand what she is saying. She gets combative very quickly if you don’t understand what she is saying. I’ve seen her act this way to other customers as well as my self on multiple occasions. All other staff are great and extremely helpful but this woman is the worst.
• JF

  J. F.

  May 8, 2026
  5.0
  The employees were very helpful in printing and notarizing paperwork.
• KM

  Katherine Mussleman

  May 6, 2026
  5.0
  I love my UPS store!! Sovan and Sebastin do an amazing job! They get my work day started off well and with a smile! Always professional, helpful and happy!! I am so thankful for them!
• AW

  Andrea Williams

  May 4, 2026
  5.0
  Dropping off packages each day has turned into something I genuinely look forward to, and a big part of that is Sivan. Her smile and the comforting words she shares every single day have a way of lifting my spirit and making my heart feel lighter. There’s something so genuine and reassuring about her presence—it really feels like she was placed there at just the right time. Sebastian adds to that experience just as much. He’s always so kind, with a warm, welcoming smile and a positive spirit that never goes unnoticed. Together, they create such an uplifting environment that turns an ordinary daily task into a moment of connection and encouragement. It’s rare to come across people who leave that kind of impression, and it truly makes a difference.
• SS

  Sarah Stannard

  Apr 20, 2026
  1.0
  Today was the second time I have been to this location for quick drop off and was snapped at by the female employee. The first time was an Amazon return. She gave me directions that didn’t make sense and then became irritated and condescending when I wasn’t doing as I was told. Today I was just dropping off a package that was already ready to go. She insisted I move them from the counter and again gave me directions that were unclear. When I attempted to comply, she became argumentative about where I was placing them. She was talking very sweetly to the lady in front of me but for some reason, she feels it’s necessary to be supremely rude to me. Don’t come here if you want to start your day off well. 🙄

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