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USPS self-service kiosk
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United States Postal Service

1.7
(420 reviews)

Business Details

601 W Baker Rd, Baytown, TX
77521, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 601 W Baker Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
601 W Baker Rd, Baytown, TX
77521, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
Saturday9:00 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

1.7
420 reviews
5 stars
57
4 stars
16
3 stars
10
2 stars
17
1 star
320
  • JF
    JR Felkins
    4 days ago
    1.0
    Lost a package that was received at the facility, but never scanned out for delivery. Their online claim service is so complicated that my IT wife could not even figure it out.
  • LF
    Laura Fadke
    4 days ago
    1.0
    This is the second time they have said I picked up my mail at this post office. When I haven't at all. Dissatisfied with it.
  • JT
    Jennifer Torres
    Sep 17, 2026
    5.0
    I come here several times a week to ship items. I always wait in line and get a receipt so I do communicate with staff regularly. The staff is usually very busy and sometimes you will wait. I’ve not had a bad experience here. Like everywhere I go I take into consideration of how hard it is to work in a position where you’re serving customers. Especially now days when people think they can treat others any type of way when something doesn’t go their way. Reading some of the reviews I can say I have never witnessed any of the staff be anything other than helpful. People tend to post reviews only when something goes wrong but they deserve to get a fair review from someone who is a regular at this Post Office.
  • RE
    Ricardo Reyes Espinoza
    Sep 14, 2026
    1.0
    Packages often sit at local or regional distribution centers for days or weeks without movement, Estimated delivery dates frequently pass without updates, or items are marked as "delivered" before they actually arrive.
  • IV
    israel verdin
    Aug 31, 2026
    1.0
    Absolutely terrible experience. The employees at this USPS location were rude, dismissive, and completely unprofessional. The attitude I received was ridiculous for a simple request.I asked them to verify whether my package was in the back. I understand there may be a lot of packages and that it could take some time to locate one. But checking and assisting customers is literally part of the job. If it takes 10 minutes, then say it takes 10 minutes. What is unacceptable is treating the customer like they are an inconvenience. And the worst part? There wasn’t even a line. Nobody was waiting behind me. There was no reason for the attitude or lack of willingness to help. This is supposed to be a customer-service business, yet the employees acted like customers were bothering them by simply asking for assistance. Basic courtesy and professionalism apparently don’t exist at this location. Management seriously needs to address the way customers are being treated. Employees don’t have to be overly friendly, but they should at least be respectful and do the job they’re being paid to do. One star is generous. I would not recommend this location to anyone, and I’ll avoid coming here whenever I have another option.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified October 04, 2026Yext Knowledge Graph
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