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United States Postal Service

2.3
(78 reviews)

Business Details

3400 Hickory Tree Rd, Balch Springs, TX
75180, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 3400 Hickory Tree Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
3400 Hickory Tree Rd, Balch Springs, TX
75180, United States

Hours

Monday8:30 AM - 5:00 PM
Tuesday8:30 AM - 5:00 PM
Wednesday8:30 AM - 5:00 PM
Thursday8:30 AM - 5:00 PM
Friday8:30 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

2.3
78 reviews
5 stars
21
4 stars
3
3 stars
2
2 stars
2
1 star
50
  • TT
    Tiffaney
    May 8, 2026
    1.0
    Just left here. TERRIBLE CUSTOMER SERVICE!!! The place is small and dirty. The rude Indian man behind the customer was rude. He was a complete jerk (even though I want to use another word). My daughter asked for a change of address form he rudely reached from behind the counter and tossed the form at her. Not even thanking her and being kind.He stood there looking like an idiot not telling us anything as to do. I’m so mad I didn’t ask to speak to his supervisor. We left . I will never return here again. He needs to be fired asap. They are already known for putting people’s mail in the wrong mailbox anyway.
  • JO
    Judy Oldja
    Apr 22, 2026
    4.0
    Building was not visible from the road until you reach the driveway. Large potholes in the parking lot. Service was friendly.
  • KR
    kristydee Rogers
    Apr 12, 2026
    5.0
    Fast and friendly as usual!
  • CH
    Chrystal Hatfield
    Feb 24, 2026
    1.0
    Love how our mail carriers think that putting a box that doesnt fit in the mail box is a successful delivery. That walking it the few feet to my porch was so difficult they had to try and stuff it in the mailbox door that wouldnt fit and it stuck out so anyone driving by could just grab and take it! Thankfully my item i purchased was not damaged. The care these people have for our things is so wonderful!!! I did put in a complaint.
  • MG
    Mj Garcia
    Feb 10, 2026
    1.0
    Horrible customer service ! Needed assistance with passport . The person working did not help me out at all . Very rude ! Worst experience

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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