Brand Certified
United States Postal Service
2.8(416 reviews)
Certified by United States Postal Service • Jul 05, 2026
Business Details
8225 Cross Park Dr, Austin, TX
78710, United States
Certified by United States Postal Service • Jul 05, 2026
(800) 275-8777
Certified by United States Postal Service • Jul 05, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Jul 05, 2026
About
Certified by United States Postal Service • Jul 05, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 8225 Cross Park Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Jul 05, 2026
Hours
Certified by United States Postal Service • Jul 05, 2026
Monday7:30 AM - 5:30 PM
Tuesday7:30 AM - 5:30 PM
Wednesday7:30 AM - 5:30 PM
Thursday7:30 AM - 5:30 PM
Friday7:30 AM - 5:30 PM
Saturday8:00 AM - 3:00 PM
SundayClosed
Products & Services
1 list · 34 items
Explore offerings from United States Postal Service on 8225 Cross Park Dr in Austin, with popular services available at this location.
Reviews
2.8
416 reviews
5 stars
165
4 stars
24
3 stars
9
2 stars
9
1 star
209
- SMSummer Moon4 days ago1.0Worst USPS in the area. The lady with thick glasses cut me when I was asking a question and was very mean/acted like I was dumb. She sounded confident and attentive sorting the people within the long line of chaos but in fact is very rude. Just because you are efficient does not mean you have the rights to be rude. Confidence and hospitality can't coexist apparently according to this post office.
- VRVincent RehJun 27, 20265.0After two bummer experiences in Round Rock and Pflugerville, I was able to get my fingerprints successfully taken for an FBI background check at the Austin GMF. The person handling the service was named Nicole, and she was great and knew exactly what needed to be done unlike the employees at the other locations. I had my background report within a couple of hours thanks to Nicole. Just be aware that the print collection service is limited to M-F between 10-4, and that you have to wait for time in between passport applicants to get your prints scanned. I went on a Friday at 10 and only had to wait for one family to conduct their passport business and was on my out of there by 11.
- LDLisa Grant DavisJun 24, 20265.0I've been going to this location for over 20 years. Can't remember a time I wasn't greeted warmly and efficiently. Long lines move quickly without sacrificing individual attention.
- ACAnalee CadenaMay 22, 20261.0Repeatedly rude and disrespectful staff at this location. Multiple times I’ve been spoken over while asking questions, cut off mid-conversation with “I can help the next person”, met with eye rolls, and spoken to in a raised voice in front of other customers. It’s incredibly uncomfortable and honestly embarrassing to be treated this way for simply asking a question. At this point, it feels like a pattern rather than an isolated bad day. Staff needs to learn how to treat customers with basic human dignity. I’ve filed a formal complaint.
- RARoger AtkinsonMay 21, 20261.0Absolutely terrible customer service at this location. The staff is consistently rude, dismissive, and unwilling to help customers with basic questions. On top of that, multiple packages have gone missing after being handled here, which is extremely concerning. I no longer trust this post office with important mail or deliveries. USPS seriously needs to investigate what’s going on at this location and improve the professionalism of the employees.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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