Brand Certified
United States Postal Service
1.9(544 reviews)
Certified by United States Postal Service • May 17, 2026
Business Details
11900 Jollyville Rd, Austin, TX
78759, United States
Certified by United States Postal Service • May 17, 2026
(800) 275-8777
Certified by United States Postal Service • May 17, 2026
http://usps.com/postoffice
Certified by United States Postal Service • May 17, 2026
About
Certified by United States Postal Service • May 17, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 11900 Jollyville Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • May 17, 2026
Hours
Certified by United States Postal Service • May 17, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday8:30 AM - 2:30 PM
SundayClosed
Reviews
1.9
544 reviews
5 stars
87
4 stars
25
3 stars
18
2 stars
22
1 star
392
- CLCameron LeeMay 13, 20261.0The supervisor Mel is unprofessional and allows her staff to have headphones in and on the phone while not allowing customers to enter prior to hours of operation end. The lady with the headphones in had the nastiest attitude when I was confronting them about going against their company policy of allowing customers to enter before closing time. The line was not that long either.
- JKJames KochMay 12, 20261.0Drivers are lazy and refuse to deliver heavy packages to the doors of disabled residents, but instead leave them 1/3 a mile away where they have to hire someone or drag them home. I have never had this problem in 65 years. My great uncle who was a postmaster is turning in his grave.
- RSRafique SheikhApr 30, 20264.0Big post office offering full service and open late - till 5:30. The staff at the counter automatically printed the stamp for the 1st possible option without asking if I needed additional services like certified mail or tracking etc. A good experience overall
- YGYazmmin GarzaApr 29, 20265.0Applied for my passport at this location. Printed out all my forms at home and came in ready. Showed up late, but Louis took a chance and helped me out. Got my photo taken and all my papers in order. Then BAM the chip on my card didn't work, he asked I just come back the next day at a certain time and pay. All worked out. It was nice having the ladies next to him cracking little jokes and making the atmosphere feel less tense. I know people DREAD coming to the post office, but this location ain't that bad if you come in with the right attitude.
- AMAnny MartinApr 29, 20261.0Very poor customer service and no willingness to help; the staff was very rude.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 11900 Jollyville Rd?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take passport photos with an appointment.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment made through the online scheduler, though there are limited walk-in hours at select locations.
What are the operating hours of this United States Postal Service?
Monday through Friday from 8:30 AM to 5:30 PM, Saturday from 8:30 AM to 2:30 PM, and it is closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person. Bring two valid IDs and your completed application if applying in person. Check availability and start online at the USPS website.
Are the PO Boxes at this location accessible after hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific lobby hours.
What nearby places can I visit before or after using the services at this Post Office?
You can visit nearby places such as Sonic Drive-In for a quick meal, Northwest Austin Veterinary Center for pet care, or Marquis at Ladera Vista condominiums.
Is there a nearby place to get notary or legal services close to this Post Office?
Yes, ATX Signing Agent offers notary and legal services near the Post Office, which can be convenient if you need such assistance during your visit.
Can I find any building supply stores near the United States Postal Service at 11900 Jollyville Rd?
Yes, nearby building supply stores include NEST roofs, SWAY Outdoor Living, and Roofing Contractor ATX, useful if you need material after mailing shipments.
Where can I find additional information or customer support for this Post Office?
You can visit their official USPS webpage, call the local phone at +1 512-331-9802, or follow USPS on social media like Facebook, Instagram (@uspostalservice), and Twitter (@USPS).
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