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Brand Certified

United States Postal Service

2.3
(552 reviews)

Business Details

7310 Menchaca Rd, Austin, TX
78745, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7310 Menchaca Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7310 Menchaca Rd, Austin, TX
78745, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday8:30 AM - 2:30 PM
SundayClosed

Reviews

2.3
552 reviews
5 stars
144
4 stars
19
3 stars
14
2 stars
38
1 star
337
  • LM
    luis martinez
    May 9, 2026
    1.0
    They need to update their walk in hours for passports. Online it stated they do walks in Saturday so I drove up from Kyle. I get there early only to be told they don’t do Saturday passports.
  • SP
    Sara Pierce
    May 4, 2026
    1.0
    I have been trying to call this post office directly. I've called over 10 times. Nobody answers the phone. What a joke.
  • GB
    Grishma Bulsara
    Apr 29, 2026
    1.0
    I had a really frustrating experience at this USPS location. I came in to return a SHEIN package, and my box just needed a little tape to be sealed. When I asked if they could help, they told me I’d have to buy tape instead. It’s honestly disappointing because they clearly had tape right there, but refused to use even a small piece to help a customer. We had driven from far away just to return this package, and instead of a quick, simple fix, we had to leave and go back home just to tape it ourselves and come back again. This felt like poor customer service and a complete lack of basic courtesy. It wouldn’t have taken more than a few seconds to help, but instead it wasted our time and effort. Really inconvenient and disappointing experience.
  • FB
    Fred Blanton
    Apr 22, 2026
    4.0
    Typical post office
  • LB
    Lisa Barfield
    Apr 20, 2026
    2.0
    I had to drop of a small package to ship that already had the labels on it and the drop slot was too small. Only for letters. It was just a shirt I was trying to ship for return.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified May 17, 2026Yext Knowledge Graph
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