Brand Certified
United States Postal Service
3.1(108 reviews)
Certified by United States Postal Service • Jul 05, 2026
Business Details
823 Congress Ave, Austin, TX
78701, United States
Certified by United States Postal Service • Jul 05, 2026
(800) 275-8777
Certified by United States Postal Service • Jul 05, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Jul 05, 2026
About
Certified by United States Postal Service • Jul 05, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 823 Congress Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Jul 05, 2026
Hours
Certified by United States Postal Service • Jul 05, 2026
Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
SaturdayClosed
SundayClosed
Products & Services
1 list · 28 items
Explore offerings from United States Postal Service on 823 Congress Ave in Austin, with popular services available at this location.
Reviews
3.1
108 reviews
5 stars
47
4 stars
10
3 stars
2
2 stars1
1 star
48
- CDCarolyn DavisJun 24, 20265.0Always willing to help quick. Seem to me more workers needed. I only seen 3 people work there.
- ATAbel TellerJun 5, 20261.0Arrived at 12:10pm. Sign states AT LUNCH. RETURN 1:30PM. Over an hour????? Really!!
- ZYZ YuMay 28, 20261.0Terrible service. I shipped 2 certified mails, both of which are missing... If you wanna the same, come here...
- CACoco AmorJan 27, 20265.0Smells like really bad cigarettes, but the lady working the evening counter was super nice!
- NPNeo PetsAug 8, 20221.0Your delivery driver was rude to me, raised his voice saying I can’t be in the mailroom and to come back later. He could have been a lot nicer.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located in Austin?
The United States Postal Service is located at 823 Congress Ave, Ste 150, Austin, TX 78701.
What are the operating hours for this USPS location?
The USPS is open Monday through Friday from 8:30 AM to 5:30 PM and is closed on Saturdays and Sundays.
Can I apply for a passport at this post office?
Yes, this location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Yes, most passport services require an appointment through the online scheduler, although limited walk-in hours are available at select locations.
What services are offered at the 823 Congress Ave USPS?
Services include sending mail, shipping packages, money orders, Post Office™ boxes, passports, gift cards, and more.
How can I get a PO Box at this location?
You can apply for a PO Box online or in person at this USPS; for online reservations visit https://www.usps.com/manage/po-boxes.htm.
Are PO Boxes accessible after hours at this USPS?
Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so please check with this local Post Office for specifics.
What nearby places can I visit before or after using the postal services?
Nearby places include Austin Museum of Art, Chilantro BBQ food truck, and the Smith Collection grocery store, which you might enjoy visiting before or after your postal visit.
How can nearby transit or landmarks help me find the USPS at 823 Congress Ave?
You can use local landmarks like the Austin Museum of Art or nearby businesses such as Just After Midnight IT service to help locate the USPS at 823 Congress Ave.
Are there services near the USPS for additional help such as locksmith or rental cars?
Yes, KeyMe Locksmiths and LUX Auto Haus car rental agency are nearby, providing convenient services if needed when you visit the USPS.
Brand Certified Facts from United States Postal Service
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Certified July 05, 2026Yext Knowledge Graph
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