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United States Postal Service

2.8
(341 reviews)

Business Details

6104 Old Fredericksburg Rd, Austin, TX
78749, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 6104 Old Fredericksburg Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
6104 Old Fredericksburg Rd, Austin, TX
78749, United States

Hours

Monday8:30 AM - 5:30 PM
Tuesday8:30 AM - 5:30 PM
Wednesday8:30 AM - 5:30 PM
Thursday8:30 AM - 5:30 PM
Friday8:30 AM - 5:30 PM
Saturday9:00 AM - 2:00 PM
SundayClosed

Products & Services

1 list · 33 items

Explore offerings from United States Postal Service on 6104 Old Fredericksburg Rd in Austin, with popular services available at this location.

USPS Services

33 items

Services

APC
BIOBIORT
BIOIPPB
BRMACCTBAL
BRMNEW
BURIALFLAGS
BUSINESS
CALLREFERRAL
CARRIER
CARRIERCALLREFERRAL
CONNECTLOCAL
DELIVERYUNIT
DUCKSTAMPS
FACTERMINALTYPERSS
GIFTCARDS
GREETINGCARDS
LASTCOLLECTION
LBRORETAIL
LBROSSK
LOBBY
MONEYORDERSDOM
MONEYORDERSINQ
PARCELLOCKERS
PASSPORTPHOTO
PICKUPACCOUNTABLE
PICKUPHOLDMAIL
PICKUPNOTICELEFT
PMI
POBACCESS
POBDELIVERY
POBOXONLINE
RTLMKTGTERMINALTYPERSS
WINDOWSSERVICE

Reviews

2.8
341 reviews
5 stars
127
4 stars
18
3 stars
12
2 stars
11
1 star
173
  • MM
    Monique
    1 day ago
    5.0
    I had a great experience at this post office. The two employees there were very friendly and eager to help, especially notable since it was late on a Friday afternoon. They were very efficient as well so there was no wait, made going to the post office quite pleasant.
  • MH
    Madison Hartley
    Jun 29, 2026
    1.0
    least helpful staff ever. i absolutely hate this location. just spend the extra money and go to UPS to save yourself the headache
  • BC
    Betty Cooper
    Jun 10, 2026
    5.0
    I really love the people who work here. They have always been kind and extra helpful. I accidentally had a package delivered to an old P.o. box I don't have anymore instead of my home address. They actually found it and held it for me. It was a mistake I made and just assumed it would be a loss but it wasn't thanks to them. Just one of many great experiences I've had here. Thank you!
  • LO
    Lyss O
    May 21, 2026
    1.0
    I had a terrible experience at this location today at about 11:45am. This was my first time at the post office and my first time applying for a passport. I stood in line and was then guided to go to a woman who was hunched over the counter and what seemed like no desire to be there. I did not get a name but she was an older African American woman and the only one working the passport station at the time. I greeted her and said good morning and all she said was “Do you have an appointment?” Which I did at 12pm. Right off the bat she said I didn’t have a 2x2 picture and I need to get one. I was a bit confused because I made the appointment with picture services which was an additional fee and she told me “I don’t know but you need to go to Walgreens” it seemed like she didn’t care to help me nor want to answer any of my questions. This lady had a bad attitude and her demeanor was unprofessional and I did point that out to her and her response was she doesn’t know what I’m talking about I informed her I would not be coming back to this location and she continued with “that’s not going to affect my day” when I asked to speak to a manager she said “yeah we have plenty” but still failed to get me one. I called the call center to get a direct number to this USPS branch to speak to a manager and no one answers whatsoever. I ended up going to a different USPS location where they were able to help and answer my questions in which I was told if I booked for picture services I would not need to go to Walgreens for a picture. I see so many reviews with almost the same issue as mine. USPS what are you doing to handle this?
  • AA
    Ashley Alvarado
    May 21, 2026
    1.0
    I made an error regarding shipping items - I’m not used to it to be frank so I was genuinely confused. I accidentally used a bag I wasn’t supposed to for packing my items. The lady in purple hair was very condescending and disrespectful to me, rather than respectfully correcting my error and providing assistance since it was obvious I was confused and not “trying to steal”. My advice to the staff here - be kinder to those coming in.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified July 05, 2026Yext Knowledge Graph
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