The UPS Store

Reviews

• SW

  Smith William

  May 5, 2026
  5.0
  The UPS Store in Austin is consistently excellent and my go-to for all shipping and printing needs. The staff is always friendly, efficient and incredibly helpful no matter how straightforward or complex your request might be. Everything is handled quickly and with great care and I have never had a single issue with any of my shipments. The store is well organized and offers a wide range of services that make life so much easier. It is the kind of reliable, no-fuss service you can always count on. Highly recommended.
• KG

  Kennedy Grimes

  Apr 30, 2026
  5.0
  Great UPS - good humans work here which is always refreshing!
• RS

  Ray Sea

  Apr 7, 2026
  5.0
  This location has been temporarily closed since last week. The day after a package I paid to have held there arrived, specifically. I did that to make sure I got it quickly since it requires a signature. Chose a vendor with fast shipping, too. And I still don't have it, days after I would have gotten it if I'd left it alone. It looks like something happened to the building and they are doing repairs, so no judgement about it being closed but there should be a way to get my package back. It's just sitting in there, and there's no response to calls or emails to figure out how to retrieve it. Fingers crossed. UPDATE The store did respond to the email, and made arrangements for everyone to get their packages out. Much appreciated, especially under the circumstances.
• MH

  Mark Hallman

  Mar 28, 2026
  5.0
  Damion and Stella were amazing today.
• MW

  melissa wischerman

  Mar 26, 2026
  5.0
  The guys are amazing. Especially David. Very helpful and accommodating. I went in with multiple different packages and the normal time if I went to FedEx or USPS would probably have taken about an hour long. I was in and out within 15 minutes.

Frequently Asked Questions About The UPS Store