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The UPS Store

3.8
(175 reviews)

Business Details

5114 Balcones Woods Dr, Austin, TX
78759, United States
(512) 338-0811

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0289 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Midway Between Jollyville & 183 In The Arboretum Area.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
5114 Balcones Woods Dr, Austin, TX
78759, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
9/7/20268:00 AM - 6:00 PM
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Products & Services

2 lists · 71 items

Explore offerings from The UPS Store on 5114 Balcones Woods Dr in Austin, with popular printing products, printing services, mailbox services, and small business services available at this location.

Product Services

67 items

Printing Products

Flyers
Brochures
Presentations and Manuals
Newsletters
Business Cards
Letterhead
Postcards
Posters
Banners
Invitations
Menus
Calendars

Printing Services

Mobile Printing
Full Service Digital Printing
Binding
Laminating
Stapling
Wide Format Printing
Collating
Folding
24-Hour Access
Color and Black & White Printing and Copying
Mounting

Mailbox Services

Package Acceptance
Package Receipt Notification
Mail Forwarding
24-Hour Access
Call-in MailCheck

Small Business Services

Fax Services, Send and Receive
Printed Marketing & Business Materials
Direct Mail Solutions
House Account Program
Computer Rental
Internet Access

Mailing Services

Stamps & Metered Mail
Priority Mail®
Express Mail®
Parcel Post®
First Class Mail®
Global Express Guaranteed®
Delivery Confirmation™
Signature Confirmation®
Certified Mail™ with Return Receipt
Every Door Direct Mail Retail™

Shipping Services

UPS Next Day Air® Early
UPS Next Day Air®
UPS Next Day Air Saver®
UPS 2nd Day Air A.M.®
UPS 2nd Day Air®
UPS 3 Day Select®
UPS Ground
UPS International
UPS My Choice(SM)

Packing Services

Custom Packaging
Packaging Boxes & Supplies
Electronics Packaging
Pack & Ship Guarantee
Moving Boxes & Supplies

Freight

Total Shipping
Ground Freight
Custom Crating
Air Freight
International Air and Ocean Freight

Additional Products and Services

Office Products and Supplies
Notary Services
Rubber Stamps
Shredding

Programs

4 items

Programs

Freight Program
EGSR
Shredding
EDV

Reviews

3.8
175 reviews
5 stars
112
4 stars
11
3 stars
4
2 stars
4
1 star
44
  • MW
    Matthew Wisniewski
    Oct 3, 2026
    5.0
    I’ve been to this UPS location many times and have always had a great experience. The whole staff is friendly, helpful, and quick to assist. Thank you to everyone there for consistently providing great service
  • NN
    Nora
    Sep 28, 2026
    5.0
    I’ve visited this UPS Store several times, and the staff is consistently kind, helpful, and welcoming. They always make the process quick and easy, and I really appreciate the consistently great customer service. Always a pleasant experience!
  • AS
    Abraham Saldana
    Sep 18, 2026
    1.0
    I tried retuning a package in the original box and the guy at the counter wouldn’t accept it. His suggestion was to buy a box for $25. Never ever had this issue here or anywhere else. I went to the UPS on Anderson Mill and they took it. Such an inconvenience for someone who doesn’t drive.
  • EM
    E. M.
    Sep 15, 2026
    4.0
    The franchise owner was very kind and helpful in packing up and shipping two portraits (paintings) for me. It was late on a Monday afternoon and somewhat busy. It was shockingly expensive, but let me be clear: It’s entirely possible that owners have zero say in setting rates. Everything is pretty expensive these days! I REALLY appreciated being asked if I have AAA…I do, and that shaved $4 off.
  • SD
    Sylvia Derwiche
    Sep 10, 2026
    5.0
    Today I felt like I was the most important person when I walked into store 0289. I was met with a very cheerful hello and how may I be of any service to you. When I looked up all 3 attendees were lookin my way with a smile. (Even though, two of them were already attending to someone else) And as I was waiting for my faxes all three asked how my day was going and very cheerful. Having been to other UPS Stores, today made me decide to make it my go to store from now on. I live in DelValle, but because my daughter works at the arboretum, I know I passed at least SIX UPS stores. I don’t mind going all the way over there because of how attentive they were with me. Their names were: Thomas, Cynthia and Aniyah. I really think they should be recognized. Thank you. Sylvia Derwiche

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0289 in Austin offer?

The UPS Store #0289 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.

Where is The UPS Store located in Austin?

It is located at 5114 Balcones Woods Dr, Suite #307, Austin, TX 78759.

Brand Certified Facts from The UPS Store

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