Brand Certified
The UPS Store
3.8(161 reviews)
Certified by The UPS Store • May 17, 2026
Business Details
5114 Balcones Woods Dr, Austin, TX
78759, United States
Certified by The UPS Store • May 17, 2026
(512) 338-0811
Certified by The UPS Store • May 17, 2026
https://locations.theupsstore.com/tx/austin/5114-balcones-woods-dr
Certified by The UPS Store • May 17, 2026
About
Certified by The UPS Store • May 17, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0289 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Midway Between Jollyville & 183 In The Arboretum Area.
Details
- DeliveryNot available
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Certified by The UPS Store • May 17, 2026
Hours
Certified by The UPS Store • May 17, 2026
Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
5/25/20268:00 AM - 6:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed
Reviews
3.8
161 reviews
5 stars
102
4 stars
10
3 stars
3
2 stars
4
1 star
42
- CEChinonso EnweremMay 11, 20265.0Cynthia and Thomas were very helpful and friendly. I had soft pillows in a large box and Cynthia came up with a creative way of cutting down my box to a smaller dimension to lower my cost and make my package sturdier. I recommend this location.
- FCFon CApr 30, 20265.0All the staff here has always been very friendly and nice. Thank you!
- FWforrest wallsApr 29, 20261.0I’ve been coming to this UPS Store since it opened and have always had positive experiences—until today. I arrived at 6:02 PM with a prepaid package, not realizing the store closed at 6:00. Staff were still inside assisting customers, and when the door was opened to let someone out, I asked if I could quickly drop off my already-paid package. I wasn’t asking for service—just to leave it. I was told, “Sir, we are closed,” and my package was refused. I understand store hours and the need to close on time. That said, this situation felt unnecessarily rigid given that the package was prepaid and would have taken just a few seconds to accept. A small accommodation would have gone a long way, especially for a long-time customer. Hoping this was just a one-off experience.
- APAnthony PerezMar 26, 20265.0Great help. Be sure ro stop in for service with a smile and at a great price. Cynthia is AWESOME!
- YYYo YoMar 14, 20261.0Will never return to this location. Lazy rude employees that make simple returns more difficult than it needs to be. The location closer to the domain has way better customer service
Frequently Asked Questions About The UPS Store
What services does The UPS Store #0289 in Austin offer?
The UPS Store #0289 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.
Where is The UPS Store located in Austin?
It is located at 5114 Balcones Woods Dr, Suite #307, Austin, TX 78759.
What are the regular business hours for The UPS Store #0289?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Does The UPS Store accept various payment methods, and if so, which ones?
Yes, they accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Is The UPS Store #0289 wheelchair accessible and inclusive?
Yes, the store has wheelchair accessible entrance, seating, and restroom. It also welcomes LGBTQ customers and is a transgender safe space.
What are The UPS Store's holiday hours?
The store is closed on November 27, 2025; December 25, 2025; December 31, 2025; January 1, 2026; and January 19, 2026. It operates with regular hours on other holidays like November 11, 2025.
Are there any nearby finance-related services close to The UPS Store?
Yes, nearby you can find Credit Repair of Texas, Inc. and DMR Accounting and Consulting for credit counseling and financial advising respectively.
What nearby pet services are available near The UPS Store?
Nearby pet services include VCA Arbor Animal Hospital and Arbor Animal Clinic, providing veterinary and pet care services.
Where can I find nearby dining options around The UPS Store?
Papa Johns Pizza and The Ping Pong Pub offer nearby dining options for customers before or after visiting The UPS Store.
Can I find additional printing and shipping services nearby The UPS Store #0289?
Yes, Global Printing Solutions nearby offers printing services and graphic design that can complement your needs at The UPS Store.
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