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The UPS Store

3.8
(161 reviews)

Business Details

5114 Balcones Woods Dr, Austin, TX
78759, United States
(512) 338-0811

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0289 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Midway Between Jollyville & 183 In The Arboretum Area.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
5114 Balcones Woods Dr, Austin, TX
78759, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
5/25/20268:00 AM - 6:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Reviews

3.8
161 reviews
5 stars
102
4 stars
10
3 stars
3
2 stars
4
1 star
42
  • CE
    Chinonso Enwerem
    May 11, 2026
    5.0
    Cynthia and Thomas were very helpful and friendly. I had soft pillows in a large box and Cynthia came up with a creative way of cutting down my box to a smaller dimension to lower my cost and make my package sturdier. I recommend this location.
  • FC
    Fon C
    Apr 30, 2026
    5.0
    All the staff here has always been very friendly and nice. Thank you!
  • FW
    forrest walls
    Apr 29, 2026
    1.0
    I’ve been coming to this UPS Store since it opened and have always had positive experiences—until today. I arrived at 6:02 PM with a prepaid package, not realizing the store closed at 6:00. Staff were still inside assisting customers, and when the door was opened to let someone out, I asked if I could quickly drop off my already-paid package. I wasn’t asking for service—just to leave it. I was told, “Sir, we are closed,” and my package was refused. I understand store hours and the need to close on time. That said, this situation felt unnecessarily rigid given that the package was prepaid and would have taken just a few seconds to accept. A small accommodation would have gone a long way, especially for a long-time customer. Hoping this was just a one-off experience.
  • AP
    Anthony Perez
    Mar 26, 2026
    5.0
    Great help. Be sure ro stop in for service with a smile and at a great price. Cynthia is AWESOME!
  • YY
    Yo Yo
    Mar 14, 2026
    1.0
    Will never return to this location. Lazy rude employees that make simple returns more difficult than it needs to be. The location closer to the domain has way better customer service

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0289 in Austin offer?

The UPS Store #0289 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.

Where is The UPS Store located in Austin?

It is located at 5114 Balcones Woods Dr, Suite #307, Austin, TX 78759.

Brand Certified Facts from The UPS Store

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Certified May 17, 2026Yext Knowledge Graph
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