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The UPS Store

3.8
(163 reviews)

Business Details

5114 Balcones Woods Dr, Austin, TX
78759, United States
(512) 338-0811

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #0289 in Austin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Midway Between Jollyville & 183 In The Arboretum Area.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

The UPS Store
5114 Balcones Woods Dr, Austin, TX
78759, United States

Hours

Monday8:00 AM - 6:00 PM
Tuesday8:00 AM - 6:00 PM
Wednesday8:00 AM - 6:00 PM
Thursday8:00 AM - 6:00 PM
Friday8:00 AM - 6:00 PM
Saturday9:00 AM - 5:00 PM
SundayClosed
7/4/20269:00 AM - 5:00 PM
9/7/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/26/2026Closed
12/31/2026Closed
1/1/2027Closed

Products & Services

2 lists · 71 items

Explore offerings from The UPS Store on 5114 Balcones Woods Dr in Austin, with popular printing products, printing services, mailbox services, and small business services available at this location.

Product Services

67 items

Printing Products

Flyers
Brochures
Presentations and Manuals
Newsletters
Business Cards
Letterhead
Postcards
Posters
Banners
Invitations
Menus
Calendars

Printing Services

Mobile Printing
Full Service Digital Printing
Binding
Laminating
Stapling
Wide Format Printing
Collating
Folding
24-Hour Access
Color and Black & White Printing and Copying
Mounting

Mailbox Services

Package Acceptance
Package Receipt Notification
Mail Forwarding
24-Hour Access
Call-in MailCheck

Small Business Services

Fax Services, Send and Receive
Printed Marketing & Business Materials
Direct Mail Solutions
House Account Program
Computer Rental
Internet Access

Mailing Services

Stamps & Metered Mail
Priority Mail®
Express Mail®
Parcel Post®
First Class Mail®
Global Express Guaranteed®
Delivery Confirmation™
Signature Confirmation®
Certified Mail™ with Return Receipt
Every Door Direct Mail Retail™

Shipping Services

UPS Next Day Air® Early
UPS Next Day Air®
UPS Next Day Air Saver®
UPS 2nd Day Air A.M.®
UPS 2nd Day Air®
UPS 3 Day Select®
UPS Ground
UPS International
UPS My Choice(SM)

Packing Services

Custom Packaging
Packaging Boxes & Supplies
Electronics Packaging
Pack & Ship Guarantee
Moving Boxes & Supplies

Freight

Total Shipping
Ground Freight
Custom Crating
Air Freight
International Air and Ocean Freight

Additional Products and Services

Office Products and Supplies
Notary Services
Rubber Stamps
Shredding

Programs

4 items

Programs

Freight Program
EGSR
Shredding
EDV

Reviews

3.8
163 reviews
5 stars
104
4 stars
10
3 stars
3
2 stars
4
1 star
42
  • LI
    Lindsay Irvin
    Jun 16, 2026
    5.0
    Always wonderful and can’t Believe their patience with everyone coming in constantly with all their Amazon returns. It must be maddening and yet they stay so friendly and happy to help.
  • AI
    Adam Ibrahim
    May 22, 2026
    5.0
    Cynthia’s team has been very helpful and going above and beyond for a package I re-routed to them
  • CE
    Chinonso Enwerem
    May 11, 2026
    5.0
    Cynthia and Thomas were very helpful and friendly. I had soft pillows in a large box and Cynthia came up with a creative way of cutting down my box to a smaller dimension to lower my cost and make my package sturdier. I recommend this location.
  • FC
    Fon C
    Apr 30, 2026
    5.0
    All the staff here has always been very friendly and nice. Thank you!
  • FW
    forrest walls
    Apr 29, 2026
    1.0
    I’ve been coming to this UPS Store since it opened and have always had positive experiences—until today. I arrived at 6:02 PM with a prepaid package, not realizing the store closed at 6:00. Staff were still inside assisting customers, and when the door was opened to let someone out, I asked if I could quickly drop off my already-paid package. I wasn’t asking for service—just to leave it. I was told, “Sir, we are closed,” and my package was refused. I understand store hours and the need to close on time. That said, this situation felt unnecessarily rigid given that the package was prepaid and would have taken just a few seconds to accept. A small accommodation would have gone a long way, especially for a long-time customer. Hoping this was just a one-off experience.

Frequently Asked Questions About The UPS Store

What services does The UPS Store #0289 in Austin offer?

The UPS Store #0289 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and computer access.

Where is The UPS Store located in Austin?

It is located at 5114 Balcones Woods Dr, Suite #307, Austin, TX 78759.

Brand Certified Facts from The UPS Store

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