The UPS Store

Reviews

• DC

  David Calder

  5 days ago
  1.0
  Scheduled a notary at this store and received a confirmation. When I got there, they had no notary working and I wasn't notified. I tried this location because the same thing happened at the Dripping Springs location. Avoid both locations if possible.
• LL

  Larkin Louro-Tully

  5 days ago
  1.0
  I scheduled a notary appointment online and went in at my assigned time. After waiting in line I was told that the notary was on lunch break. I asked why I was allowed to schedule an appointment if they were not there and was dismissed by the very rude young man working the desk and told, " They don't take our schedules into account." When I asked what time the notary would be back he said, "you didn't let me finish" and continued his dismissive attitude. When I asked how late the notary would be working, as I had to return at some point to get my document notarized, he would not give me a time but simply said he would be there until they closed. I left very angry. Upon returning several hours later, nobody was there. I sat, waiting to be greeted, for several minutes before another gentleman wandered up and acknowledged, not greeted, me. He was the notary but could not find his notary kit. I left eventually and will never be back. The store itself was filthy, trash on the floor, etc and the employees were beyond terrible. Take your $ elsewhere. Based on my experience and as someone who has worked in Hospitality for 20+ years this store needs a complete overhaul and staff retrain. It is painfully obvious that they do not care.
• GD

  Gordon DeWitte

  May 12, 2026
  5.0
  Convenient, friendly, helpful
• WR

  Will Reddall

  May 8, 2026
  1.0
  Closed on Friday for Mothers Day?? What kind of nonsense is that? Also they always take forever
• SS

  Summer

  Apr 6, 2026
  1.0
  Drove 40min and there's no UPS store. Wasted my time and all the other ones are now closed.

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