Primo Brands Delivery

Reviews

• RF

  Rock Fowler

  Jul 1, 2026
  5.0
  We had a home water cooler stop working. The good folks at Primo Brands sent Myles out to replace it the next day. He was very professional - called me when he was on his way to our house, set up the new water cooler exactly where we wanted it, made sure it was fully operational, and hauled off the packing materials and the old unit. Myles and the rest of the Primo Brands team made it super convenient. Very much appreciated!
• BB

  Ben

  May 28, 2026
  1.0
  They made an account for my business and charged random drinks for delivery without my confirmation. Overpriced and scummy business practices. Avoid the sales rep like the plague, they will try to screw you over to make that commission. Canceling your account with their customer service is also a nightmare after the whole fiasco. I've worked with them 2 times and both times they do really despicable practices and overcharge your next shipment each month hoping you won't notice. Took me 1 hour to cancel my account. A waste of time and money.
• SS

  Swedish Auto Service

  Apr 27, 2026
  1.0
  They lied to me and told me it will be $5 a bottle for 5 gallon bottles. Login for my first order and its $8. I asked the sales rep Jeff over and over again are you sure its only $5 no hidden fees.
• TT

  Teamtiny Trucking

  Apr 1, 2026
  1.0
  Truck drivers beware. 11.5 hours to get unloaded. No docks, they take one truck at a time. The yard is so small they regularly get trucks hit their equiptment or rip out their own farrings (yard workers words not mine), in fact they had a truck driver hit a truck of theirs on 3.30.26 the day I delivered. OSHA needs to be contacted about how they are storing their bottles outside on the ground with no protection and in the way of trucks. If you do come here and can't get safely turned around in their yard...dont get an insurance claim, dont damage your own truck, pop your brakes and tell them what unsafe, health hazard of pallets of stacked bottled water you need moved. Once.you are on their property its everybody's problem until you get turned around towards the exit. And if I was a customer and seen the unhealthy and unsafe manner in which they are storing the water they wanted to sell me id cancel my membership with them immediately. Lastly I dont need a managerial response to this post, you dont care enough about your employees, customers or support vendors to address the problems with this yard and its quite evident.
• RH

  Ryan Hernandez

  Mar 30, 2026
  1.0
  Truck driver 18 wheelers before you turn and and deal with what I had to deal with if you see 2 other 18 wheelers in gate do not I repeat do not turn in park on the gravel area ahead of gate entrance I turned in cause first time here and they wanted to to back up on access road one lane due to construction which is fairly busy with no help they did not wanna stop traffic for couple of seconds to help me back up soo my thought lemme call the cops to stop traffic since they didn’t wanna help then was threaten to them removing contract for my company because another truck was needing to get out and I felt unsafe backing up into open traffic where someone could hit me from rear or I hit them what I did I went in the access road myself stopped a driver asked him to hold on for a couple seconds and stop traffic he did and I was able to back up and park at QT where I was told to wait for a call then I can come this place needs better communication with company’s so drivers don’t run into same situation very unprofessional and did wanna be reliable for anything that happens if I backed up on my own which I didn’t wanna risk losing my job for a company that could careless about safety be safe drivers hope this helps other drivers out there

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