United States Postal Service

Reviews

• CW

  Chloe Walter

  4 days ago
  1.0
  Our mailman leaves our boxes in the rain, he doesn’t close our mailbox door and lets them get rained on. The post master is not helpful and makes excuses for why this is done.
• KH

  Kody Hernandez

  Sep 22, 2026
  1.0
  The only reason I’m giving this place one star is because zero stars isn’t an option. The level of incompetence and lack of customer service I experienced is beyond frustrating. Three of my packages were forwarded for absolutely no valid reason, the most recent finally delivered after bringing this up 2 weeks ago! There was zero communication from USPS about what was happening. I was told the packages were forwarded because my mailbox was allegedly full, which makes no sense considering I check my mailbox almost every day after work. I was then told that a notice had been left explaining the situation. That was also untrue. Again, I check my mail regularly and never received any notice whatsoever. Being given conflicting information and excuses instead of honest answers is incredibly aggravating. What made the situation even worse was my interaction with the postmaster. Rather than addressing my concerns professionally, I was met with a rude attitude when I simply asked whether this was an isolated incident. Being told that nothing could be confirmed, after two packages were improperly forwarded and no communication was provided, is completely unacceptable. I've lived here for over a year and never had a single issue with USPS until this past month. The customer service at this location has become disappointing, unprofessional, and dismissive. Residents should not have to chase down answers when their mail is mishandled, nor should they be treated with disrespect for asking reasonable questions. This entire experience has been incredibly frustrating and has seriously damaged my confidence in this post office's ability to reliably handle mail and provide basic customer service.
• CC

  Caitlin

  Sep 11, 2026
  1.0
  They don’t answer phone calls during business days so don’t even bother
• DG

  Deejay Galaga

  Sep 3, 2026
  5.0
  We’ve had such a wonderful experience with our local USPS since moving from Florida to Texas. Relocating to a new state comes with a lot of changes, and the team here has made anything involving our mail and packages so much easier. Every time we’ve visited, the staff has been patient, kind, friendly, and genuinely helpful. They always take the time to answer our questions, explain what we need, and make sure we’re taken care of without ever making us feel rushed. It’s refreshing to receive this level of customer service, and we truly appreciate how welcoming everyone has been since our move to Texas. Our local USPS has definitely made us feel at home in our new community. Thank you for consistently providing such outstanding service!
• CD

  Coach Mike Daniels

  Aug 11, 2026
  1.0
  There is certain ways to talk to people and as a postmaster you definitely need to go to training. I cannot believe that at 8:30 in the morning you choose to speak to people with such a disrespectful tone actually on any time of the day we can understand the stress does take advantage of any job however that is just completely and utterly disrespectful

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