United States Postal Service

Reviews

• NY

  Nyssa Youngers

  Jun 30, 2026
  2.0
  Indifferent.
• JJ

  John

  May 12, 2026
  1.0
  Unfortunately - they do their own surveys and give themselves a job well done instead of letting us tell the truth when they’re doing a subpar job and expect you to know how to do their job for them. Cathy does her own surveys. She also doesn’t listen because she just wants you out of there. And when I asked for her supervisor, he isn’t there of course. I asked for her supervisor’s name and she said we don’t give out information. I said I want his name, not his phone number or anything so I asked her to write it down for me and she was clearly visibly upset. Then she wanted to argue and talk about if she was doing her job wrong. I said either way that’s for us to decide not for you to decide. She says she gives herself a good job on the survey because the screen goes away quickly, which it doesn’t cause I’ve been here about 100 times in the past couple of months and she’s done the survey herself very quick with everyone. There’s just no more accountability for people being held responsible for their actions anymore. Not that this place has good reviews anyways but it’s usually people doing good at the small things is what counts.
• AA

  Amanda

  Feb 13, 2026
  1.0
  Always marking packages as attempted delivery at 6AM. There is no way. So I go to get said package that they "attempted" to deliver. "Maybe they know it wont fit so it will still be at the post office." Wrong, get told its still on the truck so I'll have to come back when the truck comes back. Ask when the truck comes back and they tell me at around 4pm... They close at 4. So return the next day to be told I can't pick up my package because I dont have the pink slip. "Ok, fine my fault for not getting the slip out first." Return next day to pick up package with slip. Told that its back on the truck to attempt delivery. 🤦‍♀️ Wait around for package, get another attempted delivery notice. Finally after the 4th trip back into town I received my package. I've asked multiple times why I cannot have my package delivered to my house and have never gotten the same answer. I get multiple different types of notifications on why a package cant be delivered, from "no secure location" to "held at post office per request." I've given up on this post office and have very low expectations everytime I realize the shipper is using USPS.
• SH

  Stephen Hughes

  Jul 26, 2022
  5.0
  Good
• CB

  C B

  Jul 12, 2016
  1.0
  We never get our mail on time and when we expect a package , their excuse is that our mailbox was blocked but we are at work and the mailbox is free and clear ,how else do we get a letter or two and no package ? Andrews post office management sucks!!!?😠

Frequently Asked Questions About United States Postal Service