The UPS Store

Reviews

• KK

  Kristen

  5 days ago
  1.0
  0 stars roaches and rude staff that pay more attention to each other than the customers BEWARE GO ANYWHERE ELSE for ALL your mail needs. Printing a color copy of your own expired driver's license is not illegal for simple personal record-keeping, but using that color copy as an identification card or trying to pass it off as a valid credential violates [Texas Transportation Code § 521.451](https://codes.findlaw.com/tx/transportation-code/transp-sect-521-451/). [1, 2] ## The Legality Breakdown * Making the Copy: Simply pressing print or making a photocopy of a personal document at home for your own files is generally legal as long as there is no fraudulent intent. [1, 2] * Intent and Fraud: The moment you cut out a color copy, laminate it, carry it in your wallet to use as an active ID, or display it to an officer or merchant as a valid license, it crosses into a criminal offense.
• BA

  Brent Adams

  Aug 21, 2026
  1.0
  TURN AROUND, DON'T WALK ... RUN! I took a package there Saturday at noon because the US Postal Service was closed. Destination 200 miles. It sat there over 60 hours before being picked up by UPS and then delivered 400 miles to ABQ where it sat (lost) over 48 hours before being returned back to the original hub another 400 miles instead of just delivering it to it's original destination (200 miles)... where it sat another 48 hours. THAT'S 800 MILES OF DRIVING. 4 X 200. At this point we just want the package back .. but Guess what.. they're not even sure where it is... Here, there or GOD KNOWS WHERE.. UPS and the stores are separate companies so one hand doesn't know what the other's doing. And their notifications are designed for pre-schoolers "ON IT'S WAY" "WRONGLY SORTED EXPECTED DELAY" ... FOLKS ..You can't make this stuff up. They have bought the patent on "STUPID AND INCOMPETENTS". STILL WAITING FOR A RESULT. ..TO BE CONTINUED... CHAPTER 4: It's now been delivered another 400 miles back to ABQ...Is this not pumpkin crazy... OVER A WEEK NOW AND 1200 PMKN MILES ...YOU CAN'T MAKE THIS UP.. ...TO BE CONTINUED... CHAPTER 5 ... Now they've sent the package back to Amarillo.. that's 1600 miles now... TO BE CONTINUED ... CHAPTER 6 DAY 12 ... PACKAGE WRONGLY SORTED ATLEAST 5 TIMES.. Seems this nightmare will never end. TO BE CONTINUED... After 12 days UPS STILL COULD NOT DELIVER AND MY ADDRESS WAS STILL ON THE PACKAGE!!! THIS COMPANY IS A LOOSER !! $18 and they COULD NOT DELIVER !! I'll NEVER UNDERSTAND WHY !! WE WANT OUR $ BACK !!!
• JN

  Janet Nabors

  Jul 29, 2026
  5.0
  Excellent customer service
• JJ

  James

  Jul 21, 2026
  1.0
  Owner lady was furious I was asking for ups envelopes for free. Lol
• DG

  Dorisa Garcia

  Jul 9, 2026
  1.0
  Dropped off a package this afternoon for work & the guy who was behind the counter (I think his name was Mateo) smelled strongly of alcohol. He was also asking peraonal questions of the people ahead of me. Everyone seemed very uncomfortable by both. Very unprofessional.

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