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United States Postal Service

2.2
(280 reviews)

Business Details

250 Mayfield Dr, Smyrna, TN
37167, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 250 Mayfield Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
250 Mayfield Dr, Smyrna, TN
37167, United States

Hours

Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
Saturday8:30 AM - 12:00 PM
SundayClosed

Reviews

2.2
280 reviews
5 stars
71
4 stars
9
3 stars
9
2 stars
8
1 star
183
  • JD
    Joel Daniel
    1 day ago
    1.0
    There is no interaction with USPS or their employees that I rate as even bare minimum.
  • DD
    dado
    May 8, 2026
    1.0
    Smyrna, TN. 37167 office …overnight mail gets scanned as delivered but doesn’t get delivered repeatedly… nobody ever answers the phone either… this dysfunctional government service needs to be terminated , everyone fired , and then privatized asap
  • V2
    Valerie 2625
    May 4, 2026
    5.0
    Clean, friendly and 24 hour Kiosk. 10/10 do recommend this location
  • RB
    Robert Bowman
    Apr 25, 2026
    1.0
    This USPS location advertises that they do walk-in passport applications until 11:30am on Saturday. Not only did we get there at 9:30 and were told their nonexistent “quota” of the day was full, we waiting until the last person on the quota was done, which was before 11:15am, and were told they would not do our passport. David, the man doing the passports, deliberately went to his office until 11:25, which is still before 11:30, and when I asked for him to help with the passport applications, he refused. I filed a formal complaint and the head office said there are no quotas and they should have helped me even if I walked in at 11:29. David and his coworkers, including Danielle and a gentleman I didn’t get the name of, were all very rude. Other customers on the “quota” said David turned away people all morning refusing to help them
  • MP
    Manish Patel
    Apr 14, 2026
    1.0
    I had a very disappointing experience with your passport service. I visited your office with my daughter to process her passport, and the application was returned because the required documents were not properly submitted, even though I provided everything to your staff. It is concerning that a registered passport service would not know what documents are needed or how to handle a basic application. Additionally, the passport photo taken at your office was barely acceptable and almost rejected by the passport office. Because of these mistakes, our plans for international travel may now be significantly affected, which is extremely frustrating. I have since resubmitted the required documents, but this situation could have been avoided with proper guidance and attention. I would like to meet with a manager to discuss this matter further.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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