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USPS self-service kiosk
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United States Postal Service

2.0
(63 reviews)

Business Details

14695 Highway 194, Oakland, TN
38060, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 14695 Highway 194 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
14695 Highway 194, Oakland, TN
38060, United States

Hours

Monday8:30 AM - 4:30 PM
Tuesday8:30 AM - 4:30 PM
Wednesday8:30 AM - 4:30 PM
Thursday8:30 AM - 4:30 PM
Friday8:30 AM - 4:30 PM
Saturday8:30 AM - 12:00 PM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.0
63 reviews
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1 star
43
  • DR
    Don Rogers
    Sep 4, 2026
    5.0
    An absolutely fantastic experience getting our passports today. Kayla and Joya were both so helpful and incredibly nice. Quick and easy. Thank you both!!!!
  • EB
    Elena Bustos
    May 24, 2026
    1.0
    Terrible service—you schedule an appointment, but they don't see you until two hours later. The boss is very domineering and rude.
  • JL
    Jasmine Linsey
    Sep 3, 2025
    1.0
    I had a passport appointment scheduled for 9:00 am on September 3, 2025, at the United States Post Office located at 14695 HWY 194 in Oakland, Tennessee, 38060. I arrived early to my appointment as instructed, but the service was incredibly poor. When I informed the employee that I had an appointment for 9 am, she claimed that it would only take a minute because she was counting the mail. However, when I inquired about the duration of a minute, she responded that it was approximately an hour. I explained that I had booked this appointment a week in advance and had driven an hour to reach the post office because I urgently needed my passport. Despite my explanation, she became irate and stated that she was busy and could not accommodate my scheduled appointment. When I asked for her manager’s name, she informed me that she was the manager herself. When I requested a number to lodge a complaint, she advised me to look it up online. As she walked away from the front counter, she only mentioned her name as Turner. This was the most unpleasant experience I have ever had at any United States Post Office. Her behavior was extremely rude, unprofessional, and disrespectful.
  • AC
    Amanda C
    Oct 13, 2023
    1.0
    Apparently they make up hours of operation at this post office….
  • MM
    Megan M
    Jun 28, 2023
    2.0
    They need to get their staffing problems solved. Post office is small and they are always under staff. The line is usually 30 minutes or longer.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified September 27, 2026Yext Knowledge Graph
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