FedEx Office Print & Ship Center

Reviews

• RD

  R “D”

  6 days ago
  5.0
  Tina is the best, she went above and beyond to help me. I hope she won’t leave this location. She seemed like such a kind person. I don’t often meet workers who will go and step by step calmly and politely help you all the way, even if your question does not make a lot of sense. I came in not knowing how to go about a task I had. Tina helped me find a quick easy, best and elegant solution. Hope management sees this!
• DH

  Danny Hutchins

  May 3, 2026
  1.0
  I had a really frustrating experience at this FedEx Office location on Sunday, May 3rd around 5 PM. I brought in my own prints and simply asked for them to be hole punched and spiral bound. It took about 30 minutes just for that basic service. When I got the book back, the quality was extremely poor. The pages were not aligned, some were mismatched, and the spiral didn’t even go through all of the holes. It honestly looked like something thrown together with no attention to detail. I brought this to the assistant manager’s attention and instead of helping resolve it, he became argumentative. He insisted the issue was because my pages were different sizes, which was not true. I literally showed him the pages were all standard 8.5 by 11 and he still pushed back. At one point he told me if I kept “arguing” he could have had a whole new book printed in eight minutes, which didn’t make sense given it took 30 minutes just to bind this one. In the end, I was still charged and only given a two dollar refund for a clearly subpar product. I’ve used other FedEx locations, including the one in Nashville Yards, and have consistently had great experiences. This location was the complete opposite. Poor quality and unprofessional customer service. I’m not asking for anything unreasonable. If I pay for a service, I expect it to be done correctly and handled professionally if something goes wrong. Unfortunately, that was not the case here.
• CM

  Colleen Malcolm

  Mar 23, 2026
  5.0
  Cory was an absolute lifesaver! I had several marketing pieces that I needed printed for a conference at the last moment, and Cory figured out the formatting that I needed and printed them quickly. Truly grateful for his help.
• LS

  Laura Street

  Feb 24, 2026
  5.0
  I have worked with this FedEx location twice and left impressed both times. As such, I will continue to give this location my business and recommend them for their outstanding service. I first visited the store in November 2025. I wanted to ship an acoustic guitar to a friend of mine in NYC. The young man I worked with, Mr. Hunt, quoted me half the cost that UPS did, packed up the guitar for me, and shipped the box to my friend without incident. The experience was super easy! The second time I visited was in February 2026. I wanted to print two scientific posters for a conference. I worked with both Tina and Cici. Tina offered great customer service the moment I walked in the door. She was eager to help and directed other customers to open tellers, so nobody had to wait long for assistance. When I emailed my print-ready designs and specifications, Tina quoted me a 24-hour turnaround time and a price that was, again, better than those of competitors. When I mentioned the additional promotional deal that FedEx had on its website for print orders, she then honored that, too. On pick-up day, one poster was smaller than intended, but Cici promptly resolved this and reprinted the poster in just 20 minutes. Cici also made sure I was satisfied with the final look of both posters and the difference in price -- which was still a good deal and competitive! In short, everything about my experience with this store has been above and beyond my expectations! So, yes, if you’re looking for fair pricing, exceptional customer service, and a team that clearly cares about their work and enjoys working together, this is the place to go for your printing and shipping needs!
• JH

  Joey Humphrey

  Jan 17, 2026
  5.0
  Had to fax some documents, the staff was very helpful and made the process easy.

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