Staples Print & Marketing Services

Reviews

• SP

  Susan Pospischil

  Dec 22, 2025
  5.0
  I received exceptional service in the print shop! Josh paid attention to every detail of my project and completed it with excellence! Shelby worked on my order as well, and was incredibly helpful and kind. They were both great and I will definitely be back!
• LB

  Lorna Bordenave

  Dec 15, 2025
  1.0
  I have gone to Staples for decades to have my Christmas letters printed - But I think I will look for an alternative next year based on the attitude of the people behind the counter "helping:" this year.
• MR

  Merry Roberts

  Dec 15, 2025
  5.0
  Awesome job on taking care of our printing needs as always. :)
• AS

  Aerian Sky

  Dec 5, 2025
  5.0
  Customer care excellence with my printing order. The first day with placing the order and again for pickup! Totally professional!
• KH

  Kimberly Hardin

  Oct 8, 2025
  1.0
  Horrible service - I came in the evening before to drop off my zip drive at the Mt. Juliet store to have all my documents printed by the next day. The kid took my zip drive with a lot of very important legal documents and attempted to write my name down which he misspelled 3 times and my phone number. I've got a super easy name to spell. Then I come in the next morning only to find out my zip drive didn't even have my name and phone number attached to it. My zip drive was thrown on a desk with a note saying, "Need help with this." The morning associate hands me my zip drive and tells me I'll need to use the self service. I had a ridiculous amount of documents to print. The self copier was having issues and would not print all my documents even though we had just had them printed a few days before at Office Max with no problem. So I spent $50 something at the self copier, only to have to have the associate print the rest. He made me go find a package of colored paper to divide my documents (cheapest pack was $7) and then he printed the rest of the documents which was a lot. He ended up charging me for a rush order, which I could've picked this up later, but was never asked. So I spent less than $100 at Office Max for excellent service, the get charged approx $130 at Staples for super scrappy service. Not going back.

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