United States Postal Service

Reviews

• BM

  Barry Mitchell

  Aug 5, 2026
  1.0
  The facility and grounds are not kept up. It's disgraceful for a Federal Facility to look so bad. When the grass is cut, it's not edged or picked up. Piles of dead grass in the street and on the property. The main issue is the outside kiosk. Frequently, for days at a time, there is an overflow of mail; mail is falling out and you can't put another piece of mail in the box. I've actually gone inside and asked them to empty the kiosk. I know things can be tough and I hope the employees get what they need, but the mail must go forward. Remember, rain, sleet, snow or hail, the mail must go forward. Take care and God bless.
• LL

  Lauren

  Jul 22, 2026
  2.0
  Why are there homeless people sitting on the lobby floor waiting to greet me with no one else around? And the self service kiosk is consistently never working to print labels.
• AA

  Alyssa Alvarado

  Jul 10, 2026
  5.0
  I was nervous about my wedding invitations being sent through USPS, and sure enough they weren't delivered to my mailbox. My fiancé and I went in-person to this location, not sure what to expect, and Nakisha was SO kind in calling the driver who has our address on their route and took down our info. She followed up with us the next day to let us know she had our package. So grateful for her help!
• DD

  DRIK Stowers (DRIK)

  Jul 6, 2026
  1.0
  Will update this when l get home just appalled how insensitive and nasty people in the workplace can be when they get paid,,,, WHAT THEY THINK THEY GET PAID FOR POOR CUSTOMER SERVICE,,, KEISHA today at 11:30!!! NOT! I walked in and asked this young lady for 3 envelope with stamps and hand her a $10 bill she implied “ YOU’RE GOING TO NEED SOMETHING SMALLER THAN THAT,,,lm thinking ,, WTH!!! I need something smaller,,mmm so lm asking others do they have change for $10,,,, I’m thinking to myself what the hell needs to be smaller,,,then a ten,,, if you don’t have change ,,, just say it,,,, or what is going on!!!!! YOU DON’T KNOW WHAT’S IN YOUR REGISTER,,,,, not even up to $20 dollars in change to accommodate customers who may need change,,,,, THEN she goes into the register,,, and give me the proper change, after l ask everyone in the post office if they had two fives!! Ha ha ANYWAYS THX YOU!!!!,,, THIS IS SAD!!! So I’m thinking let me try this again.,, see what’s wrong with this chick,,, l said,,, Ma’am,,, “DO YOU HAPPEN TO HAVE AN INK PEN I CAN BORROW”,,,, she looks around on her desk and pick one up and STERNLY SAYS’. “ YES,, and hand me a RED,,, pen and say,,, RUDELY,,,, “I’M GOING TO NEED THIS RIGHT BACK ,, now l’m wondering whose child is she talking to!!!! Now what the HELL IS GOING ON,,, I gave it back to her,,, NOT EVEN IN HER HAND AND TOLD HER,,,,, NO THANKS,,, MAY GOD BLESS YOU,,, going and coming!!!!! She sure needs it,,, HOW,,, rude,,, disrespectful,,, condescending ,,, inconsiderate,, there’s not enough words to describe her attitude,,, l actually turned around went back in specifically and ask her,,, WHAT’S YOUR NAME,,, she nastily said “ KEISHA”,,,, just letting her know,,,, l will keep coming ,,, just didn’t have the time!!! lm hoping to teach her rudeness NEVER GET RID OF A RETIRED EDUCATOR that quickly!! l would have purchased more just to go to her counter ,,,,, IT actually makes me want to make you talk until you talk to me respectfully,,, in the workplace,,, customers service training needs a revisit,,,,
• BW

  Briana Woods

  Apr 30, 2026
  1.0
  I really wish I had read the reviews ahead of time before I ever made a passport appointment here. I arrived on time for my appointment and still had to wait in line for 30 mins. Got up to the counter and realized that we had forgotten the original birth certificate at home. I asked the clerk could I run home (10 mins away) to retrieve the original. She said I don't know if I'll have the time (like my time that I already had to wait meant nothing). Came right back. The lady who had made an appointment at 10:30 that was there when we were had gone so the logical thinking would be that there is no one at that slot anymore I should be able to get everything done (we walked back into the door at 10:20. We waited for another 30 minutes, with the lady never saying I'm not going to see you. Got up to the counter and the lady preceded to argue that she was not going to see us for an appointment that at this point had taken an hour. I am thoroughly disappointed in the customer service I received and can see why no one wants to use USPS anymore.

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