The UPS Store

Reviews

• MR

  Mariano Rabuffetti

  4 days ago
  5.0
  La atención es muy buena, en esta ocasión no había nadie y fue muy rápida. Pero cuando hay gente también hacen las cosas como corresponde .
• AA

  aratuk

  Jun 27, 2026
  1.0
  I was rudely told, “This is a product box, not a shipping box. We can’t use this box.” A lot of things are delivered to me in product boxes, and this policy is not in UPS’s shipping guidelines, which only say, “avoid reusing boxes.” I guess they want to gouge retail customers by selling them shipping boxes? Wasteful, rude, and dumb.
• CW

  Courtnee Wall

  Jun 16, 2026
  5.0
  I've used many services at this UPS Store over the years, and have always been promptly helped by the friendly, professional staff.  But today we took it to a whole other level by getting married at the UPS Store! When we found out the Shelby County courthouse no longer offers civil ceremonies, we didn't know what to do.  We didn't want to go to a church, we didn't have any ordained friends, and other notary services turned us away because they weren't comfortable filling out wedding paperwork.  I'm so glad we called the UPS Store and spoke to Bill.  He told us they notarize marriage licenses all the time and that we didn't even need an appointment.  We went right away and had the smoothest wedding process ever!  After all the bureaucratic hurdles, it was a huge relief.  Thank you Bill!
• DR

  Davita Reid

  Jun 12, 2026
  5.0
  Shamerria was superb in her customer service skills, knowledgeable of her surroundings and task at hand in my transaction ☺️ They moved the line so fast I hardly had a chance to finish filling out my small part of the form, thank goodness it was just my name and student code - I knew them by memory lol. Thank you Shamerria! This was customer service at it's best, what I'm use to- being a 70s baby lol
• LM

  Lillie Mae

  Jun 9, 2026
  5.0
  The attitude of the staff was exceptional! They made my trip in simple and they were very polite, even the ones who were not helping me! I really appreciate GREAT customer service, it’s rare these days! I even asked for their name and asked if I could do a survey. Kaylen, Shmerria and Cayla made my experience seamless and it was fun even! The atmosphere was very warm and welcoming!!!

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