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Primo Brands Delivery

3.6
(117 reviews)

Business Details

3338 DEMOCRAT RD, Memphis, TN
38118, United States
(800) 492-8377
https://www.crystal-springs.com/branches/tn/memphis/

About

Water Cooler Supplier
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®

Location

Primo Brands Delivery
3338 DEMOCRAT RD, Memphis, TN
38118, United States

Hours

Monday8:00 AM - 9:00 PM
Tuesday8:00 AM - 9:00 PM
Wednesday8:00 AM - 9:00 PM
Thursday8:00 AM - 9:00 PM
Friday8:00 AM - 9:00 PM
SaturdayClosed
SundayClosed

Reviews

3.6
117 reviews
5 stars
71
4 stars
8
3 stars
0
2 stars
0
1 star
38
  • MB
    Myra Burden
    Apr 11, 2022
    1.0
    So, here I am again - the VERY NEXT MONTH and I receive an email stating my order has been delivered. I look outside and THERE IS NO ORDER! The empty water bottle is still there. I try calling and I HAVE BEEN ON HOLD FOR OVER 25 MINUTES and I am STILL HOLDING! I am emailing the "social" email and haven't received a response yet. I don't understand why there is no consistency here. At this point, I may as well cancel which was my first thought anyway! This local water delivery company for Crystal Springs USA is trifling and HORRIBLE! They changed my delivery schedule with no notification or approval from me. Ever since then, I have not successfully received ONE delivery. They keep changing/shifting the date and never come. I had the same service in Buffalo, and NEVER had an issue. What is up with Memphis?! It seems the delivery drivers here for all the main companies are NOT doing their jobs! As a result of a a FOURTH delivery NOT being made, I am canceling ALL because of the lack of commitment and customer service here in Memphis.
  • LS
    Leslie Siegler
    Dec 28, 2020
    1.0
    They do not care if you are out of water. They never deliver when they say they are. It is difficult to talk to a person and if you do, they do not know what is going on.
  • IB
    Instantly Broken
    Dec 1, 2018
    5.0
    This place totally bottles water
  • MK
    Marley K
    Oct 25, 2017
    1.0
    It has taken 3 months since I have cancelled this service, yet they send a bill every month although i have not received any products from this company since my initial delivery and installation of a water tank 4 months before that. 7 months in total. Now I have to drive 45 minutes to the branch and drop it off on my own. If I could give zero stars I would

Frequently Asked Questions About Primo Brands Delivery

What products does Crystal Springs Water Delivery Service 1460 offer?

Crystal Springs offers water delivery services including spring, fluoridated, purified, and distilled water, as well as home and office bottled water, coffee delivery, and water purification services.

What are the operating hours for Crystal Springs Water Delivery Service 1460?

The service operates Monday through Friday from 8:00 AM to 9:00 PM and is closed on Saturdays, Sundays, and major holidays.

Brand Certified Facts from Primo Brands Delivery

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Certified May 17, 2026Yext Knowledge Graph
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