The UPS Store

Reviews

• AH

  Angela Hall

  3 days ago
  5.0
  I had 2 drop off my Echo 2 ship back 2 Amazon n the staff was super nice n helpful. Unfortunately I didnt get the young lady's name who help me but will say, she above n beyond 2 help me get things situated n shipped. They r always really helpful n nice any time I go in.
• SR

  Stephanie Rachal

  Jun 28, 2026
  5.0
  I appreciate how the staff handled a customer line that was out the door. They were calm and friendly.
• CP

  Chris Petrov

  Jun 17, 2026
  5.0
  I walked in to drop off a package and there was a long line, although it moved pretty fast, it still look 5-10 minutes to get to the front. The employees were very polite and ready to help and the actual process of dropping my package off was very quick. There were plastic bags that were out of stock when I came in but a female employee refilled them immediately after being notified that there were none left. The store itself was very clean and there were no empty boxes, any tape, or bags laying around. Dropping my package off was an enjoyable experience because of the friendliness and professionalism of the employees and the cleanliness and organisation of the entirety of the store.
• KV

  Keith V

  Jun 8, 2026
  5.0
  Easy in and easy out. They took care of what I needed. Friendly staff.
• CW

  Chuck Watlington

  May 29, 2026
  1.0
  My experience is not from one visit to this location, it's from a dozen bad experiences over a 5-year period. Today's experience was just the icing on the cake, and definitely my last time ever doing business at this location. Their major problem is that their staff is just not properly trained, and are incompetent and unprofessional. Which is partly due to a huge turnover in their staff. The female staff member I had today, clearly needs more training, and told me that I had to open an account to ship a very small 6-oz. Package, and it would cost over $40.00 After I complained about the outrageous fee, she told me there wasn't a cheaper rate. Then after seeing I was ready to leave, then she found a lower rate for $18.00 So I agreed to the rate, and to open an account. After she took 10-minutes to input all my information... she must have hit the wrong button. All my information was erased from the computer. Instead of starting the entire 10-minutes over again... I had to politely walk out! Never again will I go to this poorly run location.

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