Brand Certified
The UPS Store
4.2(31 reviews)
Certified by The UPS Store • May 17, 2026
Business Details
2020 Fieldstone Pkwy, Franklin, TN
37069, United States
Certified by The UPS Store • May 17, 2026
(615) 595-6769
Certified by The UPS Store • May 17, 2026
https://locations.theupsstore.com/tn/franklin/2020-fieldstone-pkwy
Certified by The UPS Store • May 17, 2026
About
Certified by The UPS Store • May 17, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3371 in Franklin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Publix Shopping Ctr In Fieldstone Farms - Hillsboro Road.
Details
- DeliveryNot available
Location
Certified by The UPS Store • May 17, 2026
Hours
Certified by The UPS Store • May 17, 2026
Monday8:00 AM - 6:30 PM
Tuesday8:00 AM - 6:30 PM
Wednesday8:00 AM - 6:30 PM
Thursday8:00 AM - 6:30 PM
Friday8:00 AM - 6:30 PM
Saturday9:00 AM - 3:00 PM
Sunday11:00 AM - 4:00 PM
5/25/20268:00 AM - 6:30 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed
Reviews
4.2
31 reviews
5 stars
24
4 stars0
3 stars
1
2 stars
2
1 star
4
- PPpm10353 days ago3.0I agree with some of the earlier comments and really miss the old crew that used to work here. What caused the change? The new store manager has a lot of work ahead to win back local customer satisfaction.
- LNLee NewtonMay 9, 20261.0The new manager of the UPS store in Harpeth Village, P***, is rude, incompetent, curt, unhelpful and has literally ruined this store. The 'vibe' is so bad that I will only go on weekends when he is not there. No customer service skills. Not a very good boss, as I have heard him scream and berate the crew - all of which have so far been the total opposite and the only reason I still go there. Soon there will be no store to manage. You are losing customers and have already lost most of the good staff that was there before he arrived. Extremely disappointed in the downturn. Will not recommend this to anyone looking for help with a package or a mailbox. Look elsewhere.
- CBCaroline BennettMar 23, 20262.0Usually have great experiences here, but today was an unfortunate exception. The man working alongside two younger gentleman was rude, short, and condescending. I walked in shortly before 6:15, waited a few moments until my turn, and then went up to the counter. The man asked what I needed. I said I had to ship three different packages to three different recipients. He physically huffed and puffed, checking his watch as if we didn’t have 15 minutes until the store closed. Super condescending to both me and his coworkers throughout the interaction. I left without shipping the last package given how bad the encounter was. Extremely disappointing and totally avoidable.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3371 in Franklin offer?
The UPS Store #3371 offers packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and small business services.
What are the operating hours of The UPS Store #3371?
The store is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Is The UPS Store #3371 open on Sundays?
Yes, it is open on Sundays from 11:00 AM to 4:00 PM.
Where is The UPS Store #3371 located?
It is located at 2020 Fieldstone Pkwy, Ste 900, Franklin, TN 37069.
What payment methods are accepted at The UPS Store #3371?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Can I get professional printing and shipping supplies at The UPS Store #3371?
Yes, the store offers professional printing services and a variety of shipping supplies including mailing supplies and moving boxes.
Does The UPS Store #3371 provide notary and document shredding services?
Yes, they provide notary services and document shredding among their business services.
Are there any nearby restaurants where I can eat before or after visiting The UPS Store #3371?
Yes, nearby restaurants include Marco's Pizza, Little Caesars Pizza, Miso Japanese Restaurant, and Bricks Café, all convenient options for a meal.
What nearby services can complement a visit to The UPS Store #3371?
Nearby services include Heritage Cleaners for dry cleaning, ACB Nails and Idol Nail Spa for beauty treatments, and Franklin Theatrical Fellowship for local theatre activities.
How can nearby locations like U.S. Bank and Comfort Zone Heating & Cooling assist customers visiting The UPS Store #3371?
Customers can conveniently handle banking needs at U.S. Bank nearby or consult Comfort Zone Heating & Cooling for HVAC services, making errands efficient during a visit to The UPS Store.
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