The UPS Store

Reviews

• ZP

  Zo P

  Oct 2, 2026
  1.0
  They opened two hours late today, which ended up wasting a good chunk of my time. I know being late might seem insignificant to you(Owner), but these kinds of things add up and really affect people's overall quality of life. What’s frustrating is that this seems to be a pattern at this location. People move here because they value the quality of life, good service, and the general standard of how businesses are run locally. Unfortunately, the service here seems to be going in the opposite direction. It's the same pattern every time, someone comes from somewhere else, buys a local business, and then slowly lets the standards slip without really understanding or caring about the expectations of the community they're serving. At some point, it starts to feel less like a business being run for the customers and more like someone just trying to squeeze as much out of it as possible. If maintaining a high standard isn't something you're interested in, I'd genuinely recommend selling the business to someone who is. I've been using the PO box service, but once my current service ends, I won't be renewing. It's unfortunate because this could be a great local business with better management and more consistency.
• CD

  Cyndi Denton

  Sep 28, 2026
  1.0
  They have really nice people but I took packages and specifically said I do not care when it arrives. I was charged a 3day delivery fee. I don’t ever mail things and I know nothing about the cost. After speaking with someone about how much they charged me they told me I got screwed So I went back in today and said I didn’t ask for a 3 day delivery and he pointed to a sign and said “you signed it “ Not once did he apologize There was obviously a Huge language barrier and the guy whom I believes owns it has a very thick accent. Make sure you double check your charges. In the end it was my fault for trusting and not reading The fact that he never apologized is enough for me to not support his store
• SS

  Sarah

  Sep 13, 2026
  4.0
  I like coming here because it's closer and more convenient to deliver my packages to customers from Depop. Sadly, one of my orders didn't get delivered to a customer of mine. I had two Hello Kitty plush pillows. Only one of the plushes made it through the delivery process which was the blue, white, and red one. The other one that is white, pink, and yellow never made it to the customer. Therefore, I ended up losing a sale. I have no clue what happened in the packaging process. The associate who helped me had put both plushes into one big plastic bag. To my knowledge I just assumed that both Hello Kitty plushes were in the one big bag together. I'm not sure what to do at this point anymore. I had already tried calling the store to see if I could get further assistance about my missing item. But unfortunately not much help there either nor anymore info about my missing item that should've been delivered to my customer. I am am unable to track the lost item and I'm still wondering where it is now as of today. I don't understand how an item can get lost during the shipment process. Question: Where do lost items go or end up...?!
• JW

  Jim Wern

  Aug 9, 2026
  5.0
  I went at opening and had no wait. Easy access and parking. It's close to the freeway and the staff is friendly and helpful.
• SL

  Shiloh Larkyn

  Jul 31, 2026
  3.0
  Line out the door. One employee. Hes been helping the same lady for 15 minutes and keeps seqrching for an address that clearly doesnt exist and instead of telling her to step out of line and find the correct address, hes just letting her stand there and google while the line grows longer.

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