Brand Certified
The UPS Store
5.0(280 reviews)
Certified by The UPS Store • May 17, 2026
Business Details
5050 Carothers Pkwy, Franklin, TN
37067, United States
Certified by The UPS Store • May 17, 2026
(615) 996-1222
Certified by The UPS Store • May 17, 2026
https://locations.theupsstore.com/tn/franklin/5050-carothers-pkwy
Certified by The UPS Store • May 17, 2026
About
Certified by The UPS Store • May 17, 2026
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #8018 in Franklin offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .
Details
- DeliveryAvailable
- Curbside pickupAvailable
- [Free/Paid] wi-fiNot available
- Onsite servicesAvailable
Location
Certified by The UPS Store • May 17, 2026
Hours
Certified by The UPS Store • May 17, 2026
Monday8:00 AM - 7:00 PM
Tuesday8:00 AM - 7:00 PM
Wednesday8:00 AM - 7:00 PM
Thursday8:00 AM - 7:00 PM
Friday8:00 AM - 7:00 PM
Saturday8:00 AM - 7:00 PM
Sunday8:00 AM - 7:00 PM
5/25/20268:00 AM - 7:00 PM
7/3/2026Closed
7/4/2026Closed
9/7/2026Closed
10/12/2026Closed
11/11/2026Closed
11/26/2026Closed
11/27/2026Closed
12/25/2026Closed
12/31/2026Closed
1/1/2027Closed
Reviews
5.0
280 reviews
5 stars
279
4 stars0
3 stars1
2 stars0
1 star0
- DADiana Alva-Warren1 day ago5.0If UPS corporate wants to have a poster store on how their stores should be running please visit this store! I don’t think I’ve ever had a bad experience, plus I always hear other customers in the store talking about how surprised they are on the friendliness and efficiency. This comes from the employees and owner. But you know the difference comes from the top. If you need any service from a UPS store visit this store.
- APAmy Parker1 day ago5.0Phenomenal customer service - everyone was exceptionally kind, courteous, and professional - especially JP. Highly recommend this store!
- JCJanet Cockerton-CollinsMay 13, 20265.0"I had a fantastic experience at this UPS location thanks to Bergen and Sawyer. I came in to print a document but ran into a frustrating technical issue with a link. They stepped in immediately, diagnosed the problem, and handled it with incredible grace and efficiency. Their expertise got me in and out much faster than I expected. Truly top-tier customer service!"
- KGKevin GrassMay 7, 20265.0The friendly staff makes it feel like a VIP experience. Ownership makes everyone feel welcome
- WHWill HetheringtonMay 3, 20265.0Absolutely the best UPS store out there. They are the nicest people I or my fiance have dealt with. Fantastic customer service and always delightful to work with.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 8:00 AM - 7:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Franklin offer?
The UPS Store #8018 provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more to assist customers with their mailing and business needs.
What are the regular business hours for The UPS Store in Franklin?
The store is open daily from 8:00 AM to 7:00 PM, including Sundays. Hours may vary on holidays.
Is The UPS Store in Franklin open on Sundays and holidays?
Yes, it is open on Sundays from 8:00 AM to 7:00 PM. Some holidays such as November 27, December 25, and December 31 are exceptions when the store is closed.
What payment methods are accepted at The UPS Store in Franklin?
The store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Does The UPS Store in Franklin provide mailbox rentals and notary services?
Yes, mailbox rentals and notary services are available at this location to support your mail and legal document needs.
Can customers use shipping supplies and get professional printing at The UPS Store?
Yes, they offer shipping supplies and professional printing services including document finishing and sign printing.
Is there free parking available at The UPS Store in Franklin?
Yes, there is free parking available in the parking lot for customers.
What nearby places can I visit before or after my visit to The UPS Store in Franklin?
Nearby, you can visit Starbucks for coffee, Chicken Salad Chick for lunch, and Panda Express for quick fast food options.
Are there nearby healthcare facilities near The UPS Store in Franklin?
Yes, Toyos Clinic (optometrist), Cool Springs Modern Dentistry, Dr. Poole Foot & Ankle, Skin Pharm medical spa, and Family Care Center are located near The UPS Store.
Is there a convenient gas station near The UPS Store in Franklin?
Yes, a Shell gas station with a car wash and convenience store is located nearby for customers needing fuel or quick purchases.
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