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Staples

4.2
(147 reviews)

Business Details

(615) 771-2013

About

Office Supply StorePrint ShopElectronics StoreComputer StoreSchool Supply StoreShipping ServiceRecycling CenterCoworking SpacePhoto LabComputer Repair Service
Staples in Franklin, TN helps make work easy for people and businesses of all sizes with the products, support and reliability they need to succeed. Find office, tech, school and Party City essentials like balloons, décor and licensed characters, plus custom printing, shipping, furniture, breakroom, cleaning and business solutions in one convenient place. With expert guidance, 900+ retail locations and free next-day delivery to over 98% of the U.S., Staples keeps work moving. Stop into your local Staples store or visit us online.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Staples
2000 Mallory Ln, Suite 290, Franklin, TN
37067, United States

Hours

Monday8:00 AM - 8:00 PM
Tuesday8:00 AM - 8:00 PM
Wednesday8:00 AM - 8:00 PM
Thursday8:00 AM - 8:00 PM
Friday8:00 AM - 8:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM

Products & Services

1 list · 13 items

Base + Amazon Lockers/Amazon Returns/iPostal1/TSA 2

13 items

Amazon Lockers

Amazon customers can select a Staples Locker location as their delivery address and retrieve their orders by entering a unique pick-up code on the Locker touch screen.

Amazon Returns

Get Amazon returns in the mail in a snap. Bring your package to our ship center and we'll get your return on its way in minutes.

Computer Repair

Let us see what is wrong with your PC or laptop and repair it! Next-day services available.

Design Services

Partner with our specialists to take advantage of our design services - our experts can help with all your projects.

Direct Mail

With direct mail advertising, you can reach who you want, where you want in 4 easy steps.

Happy Returns

Drop off returns from other retailers. Simply show your Happy Returns or Express Returns QR code and start your return — no boxes or labels needed.

iPostal1

iPostal1 allows you to get a physical mailing address at a Staples store where postal mail or parcels from any carrier are received and stored. This virtual mailbox is great for business or personal use.

Passport Photos

An associate will take your picture using advanced tools and hand you two 2”x2” government-compliant copies. Walk out with your photos in minutes. Use your photo for ID cards, passport photos, permanent resident cards, gym memberships and more.

Print & Marketing Services

At Staples, there is no project too small, too big, or too complex. Our print experts will help you create exactly what you need to get the word out, make connections, and grow your business. If you can dream it, we can print it.

Recycling Services

Staples accepts a wide range of electronic items, ink and toner cartridges, and more, for free recycling every day. No purchase is necessary to recycle. Plus, as a Staples Rewards member, you can earn rewards for recycling tech, ink & toner and more.

Shipping Services

Staples offers in-store packing and shipping services 7 days a week including UPS and USPS drop-off.

Tech Services

From computer setup and repair, to 24/7/365 service plans, find tech services to keep your PC, laptop or mobile device in top shape.

TSA Precheck

Speed through airport security TSA PreCheck. You'll be covered for five years for the cost of $78. TSA PreCheck hours may differ from regular store hours.

Reviews

4.2
147 reviews
5 stars
101
4 stars
16
3 stars
6
2 stars
3
1 star
21
  • 0O
    000 Oooo
    6 days ago
    1.0
    The worst service staple ever. Never return stuffs with this place. Tr@sh
  • LW
    Larry Wisniewski
    Sep 29, 2026
    5.0
    I was buying an organizer for a new position I started and when I got home, I didn’t realize that whomever opened the shipment got a little over zealous with the box cutter. My planner had few nice clean slices in it, nonetheless, I needed to replace it. Warren, Staples employee was very helpful, very professional and we even had a laugh over it. Thing is, it was the last one, another detail, I NEEDED it to have a 3 ring binder inside. (Important Detail) So I go and pick one, being oblivious and my ADD in full effect, didn’t notice I picked one without a 3 ring binder inside, but guess what? Warren DID! He saved me another trip back later, so to this, I wanted to give Warren some love and his attention to detail saved me a big headache of having to go back again. To Staples hierarchy, GIVE WARREN A RAISE! True asset to the Staples staff!
  • AH
    Alicia Hurst
    Sep 26, 2026
    1.0
    I only print here. I often get charged for blank prints. Ugh.
  • JM
    Judith McFarland
    Sep 10, 2026
    4.0
    They were out of the color of zipper bag that we had come for. That hardly ever happens.
  • LL
    Leslie Little
    Aug 24, 2026
    1.0
    I placed an order on line to be picked up the same day. Once the person at the pick up counter and I looked at the order we both realized it was not done correctly so I asked for it to be redone. While there I noticed many people waiting for Amazon returns, and also waiting to check out with only two people working. I was hoping the lack of staffing was just during the particular time I was there. Unfortunately that does not seem to be the case. While I was there, I ordered prints of pictures that were needed for an out of state funeral service. I was told it would be next day. I went back two days later and was told they were short staffed and it would be the following day. I called before going back only to find out that it still had not been started and we were leaving to go out of state the next morning. So, after 4 days, the order still was not started on a normally same day order. This has completely left me in a jam as I leave in the morning to go out of town which the photos were supposed to be complete and part of the service. I have used Staples for years and but I will not use them again as I cannot trust they can get the job done. Staples corporate, your stores are completely understaffed which is affecting your customer service and quality in products.

Frequently Asked Questions About Staples

What types of services does Staples in Franklin, TN offer?

Staples offers innovative printing, shipping, technology, travel, recycling, direct mail, design services, passport photos, TSA PreCheck®, and Amazon Pickup services.

What products are available at Staples in Franklin?

Staples carries products including Chromebooks, laptops, desktops, printers, office supplies, furniture, cleaning supplies, and more from brands like Dell, HP, Apple, and Epson.

Brand Certified Facts from Staples

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Certified October 11, 2026Yext Knowledge Graph
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