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United States Postal Service

3.0
(101 reviews)

Business Details

900 S Willow Ave, Cookeville, TN
38501, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 900 S Willow Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
900 S Willow Ave, Cookeville, TN
38501, United States

Reviews

3.0
101 reviews
5 stars
47
4 stars
5
3 stars
0
2 stars
3
1 star
46
  • BJ
    Bruce Jones
    May 11, 2026
    5.0
    I was running errands on Friday. One was to stop here to send Anniversary gifts to ones in Florida. It was 4:45 when I arrived & 3 Postal workers were attending to walk- ins, like me. I was in & out within 4 minutes. Quickest service ever. Staff was courteous & friendly. They even have drop off service for letters there, too!
  • EM
    elizabeth mansell
    Apr 30, 2026
    1.0
    Lazy employees. I never get my packages, first time it said because of animals, second time it said couldn't reach deleviry location. I went to the post office, tried to speak to the person in charge. I stood at a window for about 45 minutes waiting to speak to someone, and they just never came out. Looks like most people are having the same issue. Will something be done about this? Or all we all just wasting our time?
  • RR
    Rusty
    Apr 20, 2026
    5.0
    Matt took care of my passport paperwork. In and out in less than 15 minutes, super nice guy. Highly recommended.
  • DH
    Daelin Hintz
    Apr 14, 2026
    1.0
    Door says they open at 8:30 employees watched us and kept doors locked until 8:48. 4/14/26 management is horrible made this poor guy who works in the back sorting come up and open the front! He was awesome!!
  • HW
    Hunter Wilcox
    Apr 6, 2026
    5.0
    The guy that did my passport was very fast! Paperwork, photo and payment took only like 10 minutes.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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