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United States Postal Service

2.4
(203 reviews)

Business Details

6050 Shallowford Rd, Chattanooga, TN
37421, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 6050 Shallowford Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6050 Shallowford Rd, Chattanooga, TN
37421, United States

Hours

MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed
SaturdayClosed
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.4
203 reviews
5 stars
62
4 stars
6
3 stars
5
2 stars
5
1 star
125
  • CT
    C T
    Sep 22, 2026
    1.0
    Eastgate needs their dock repaired SOMEBODY do your job! Does maintenance exist?
  • JD
    John Doe
    Sep 14, 2026
    1.0
    2 packages left Memphis, one ended up in Charolette, the other here. Left same time, one went even farther out, the other went to Chattanooga, guess which one appeared on time and had updates, not Chattanooga. I'm in northeast TN, that should not be. It takes a total team effort to constantly screw up, and every time my mail goes through here, it's screwed up, late, disappears for several days at a time. Update, they sent my package back west, delaying it yet again. Pretty sure it is ran by chimpanzee's on energy drinks. Update number 2, package still has yet to arrive, delayed by almost a week just because it went through Chattanooga. If I could give a negative score I would. Pitiful.
  • RC
    Rick Chandler
    Aug 29, 2026
    5.0
    I was applying for a new passport. A lot of forms to fill out, but they helped me. Everything that had to be done was in one place. They explained everything and I got my passport in the mail 9 days later. Great experience.
  • DK
    D K
    Aug 14, 2026
    1.0
    They lose mail even when tracking confirms it is at the local branch. Mgmt. just shrug their shoulders. Packages reported out for delivery simply don't get delivered; usually arriving next day. It is my impression from previous interactions, leadership quality is not present and this cascades down to employee performance.
  • SM
    Stephen Mercer
    Jul 27, 2026
    1.0
    Don’t even bother trying to call, the new AI answering service will make you want to pull your hair out. And then if by some act of God the AI deems you worthy enough to speak to a human, expect to be on hold for 30-90 minutes.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified September 27, 2026Yext Knowledge Graph
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