United States Postal Service

Reviews

• LM

  Lady Melay

  Sep 29, 2026
  1.0
  HORRIBLE service. Tall, old, heavy set, with tattoos on both arms, white male was VERY rude and could not answer questions regarding the fees for different mailing options. The mailing packages were all in disarray w/no pricing listed for each. We grabbed a small box and started with a Priority label; however, my friend found an envelope that fit my needs better, so we went with that. Since I had already written on the label, I used a portion of it as the return address. The incompetent postal worker flat out told us, next time, to not try to cheat the post office by using the Priority label. Nothing was done with ill intent. Had the area where the boxes and envelopes were kept had not been in disarray, I would have known better what packaging to use. I had already written on the label and did not want to waste it. He looked miserable, maybe he needs to consider that it is time for retirement. What sad is, this is usually, or used to be, one of the most friendly locations.
• AA

  Amanda

  Sep 19, 2026
  2.0
  For the last 4 months we have been having issues with our mail. We haven’t been receiving any of our personal mail. The only mail we receive are bills or junk mail. I even confirmed with the senders that they have the correct address. I have called multiple times to find out what the problem is since we weren’t receiving checks, birthday cards, wedding invitations, etc and NO ONE ever answers. I finally was able to get a hold of someone and I’m told that if personal mail gets damaged during processing that they throw it away. So you’re telling me that every single piece of personal mail that is being sent to me is getting “damaged”? I’ve even tested it out and had my parents from out of state send just a card to see if I would ever receive it, sure enough it never got to me and it’s been 1 month since it was mailed. Something just seems odd to me about this but I’m also getting concerned why I’m not receiving my mail. I know this review won’t fix my problem but this is something important USPS needs to know.
• BL

  B L

  Sep 9, 2026
  1.0
  Getting two kids passports, both husband and I took time off work yesterday and took kids out of school to attend the advertised 10:30am walk in with all our documents. We had scoured all available information to be as prepared as possible. Despite the sign also saying “10:30am walk in appointments” and there being no other people in the line, we were told we’d need to come back at 8am this morning (the 8am detail is important) to take a ticket in order to then come back at 10:30am. When we expressed that this information was not publicly available and how were people supposed to know this, they just shrugged and said come back at 8am tomorrow. WELL, we arrived at 8am like they told us (twice) to discover they don’t even open until 8:30am. We are there with both parents off work (for the second day) and two small kids. These people don’t care.
• BK

  Bruna K

  Aug 31, 2026
  1.0
  Will is by far the rudest person that works here. He doesn’t care what the question, what the concern is, if you’ve never shipped something or if you’re asking for help. As you’re talking, he’ll say “next person” even though you’re not done. This was the worst experience I’ve had. This man does not care about his job or people in general. To give someone like this a job in customer service baffles me. What a horrible person.
• DA

  Danny Anderson

  Aug 5, 2026
  5.0
  Starlett helped me renew my passport and was so extremely helpful! Best service I’ve had maybe ever!!

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