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United States Postal Service

2.4
(88 reviews)

Business Details

511 N Ellsworth Rd, Box Elder, SD
57719, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 511 N Ellsworth Rd! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.

Location

United States Postal Service
511 N Ellsworth Rd, Box Elder, SD
57719, United States

Hours

Monday9:15 AM - 4:15 PM
Tuesday9:15 AM - 4:15 PM
Wednesday9:15 AM - 4:15 PM
Thursday9:15 AM - 4:15 PM
Friday9:15 AM - 4:15 PM
Saturday10:00 AM - 11:30 AM
SundayClosed

Products & Services

1 list · 5 items

USPS Services

5 items

Buy postage
Get information about USPS® products and services
Weigh and classify postage of envelopes and parcels
Change of Address (COA) service
Buy or cash Postal money orders

Reviews

2.4
88 reviews
5 stars
24
4 stars
4
3 stars
4
2 stars
4
1 star
52
  • M2
    My Fathers Daughter 2015
    5 days ago
    1.0
    This is absolutely the worst, disrespectful, rude, horrible customer service, incompetent post office I have EVER had the misery of trying to deal with! They literally NEVER answer the phone and I do mean NEVER! I’ve been calling for days! Called today earlier, no answer… thought ok, try again later. Call again, no answer…then call literally back to back at least 5 times because now I’m irritated… no answer! I ordered something that shows delivered 09/28/26. I’m a longhaul truck driver and literally just got home last night 10/09/26… gone over 3 wks as I left out on the 18th of September, so obviously I wasn’t home to get the mail and my daughter has been checking and it just never got delivered. This is like the 3rd time now. The 1st time, the blond lady, in hers 50s possibly was rude as rude can be! My daughter had 2 different experiences with this same woman…so rude my daughter refuses to ever step foot in the Post office here in Box Elder ever again. You can see in our local Antelope Ridge community group on FB, literally EVERY SINGLE WEEK, it seems someone package shows delivered but yet they never got it or someone pkg delivered to wrong address. We’re literally having to track & deliver our own pkgs because this post office is just so incompetent and flat out doesn’t care! My daughter tagged me in a post literally this morning of someone sharing that they AGAIN, received someone else’s pkg!!!! Like seriously, Box Elder is not THAT BIG!!!!! How hard is it to get the right address? Once ok… twice..whoops.. but 3, 4, 5, 6 times…I’m going to find out who is above everyone in that building and make some calls Monday because my trk is in the shop and although dealing with absolutely rude, lazy & incompetent postal workers is NOT how I’d like to utilize the little bit of time I’m getting at home…Guess what??? I’ve got the time and someone is gonna get an earful and an in person visit! I wonder, is the Postal Office is Rapid in charge of this one? Oversee it?? I’ll be making phone calls allllllllll damn day if I have to! Sick of you inconsiderate rude, unprofessional & undeserving of the well paid position you hold people!!!
  • BV
    Breanna Valtierra
    Oct 5, 2026
    2.0
    The people here seem like they want to help but give you attitude the whole time. Not to mention I've had multiple times where I don't get my mail when I'm supposed to.
  • LK
    Larry Kay
    Aug 24, 2026
    1.0
    How can we make it as difficult for people to use our post office? I GOT IT! Let’s open AFTER most normal people GO to work and CLOSE BEFORE most normal people get off work…..🤔🤔
  • SM
    stephanie morgan
    Aug 20, 2026
    1.0
    I've tried to call several days in a row, no answer. also I've not been getting my mail and I get other peoples mail all the time, I can see the address is my neighbors but it's in my box
  • AR
    Anthony Rhodes
    Jul 4, 2026
    5.0
    Professional and cheerful. Informative without sales pressure.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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