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United States Postal Service

2.2
(231 reviews)

Business Details

1535 Platt Springs Rd, West Columbia, SC
29169, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1535 Platt Springs Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1535 Platt Springs Rd, West Columbia, SC
29169, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
Saturday9:30 AM - 11:30 AM
SundayClosed

Reviews

2.2
231 reviews
5 stars
55
4 stars
12
3 stars
6
2 stars
11
1 star
147
  • DP
    Donna Jo Plummer
    May 10, 2026
    1.0
    It took 4 trips to the post office to get my baby a passport. Two of the times we went, we dealt with a person named ROC. He was beyond rude and dismissed us. We had an appointment one of the times and he refused to help us because it was a baby and he couldn’t get the picture correct. The next time we went we had a lady and she was super nice but she didn’t check the box that stated she watched us sign the passport paperwork in front of her so they mailed us back a new application and told us to go back to the post office to sign. This is when we got ROC again who refused to help us because we didn’t have an appointment and he “wasn’t going to do the work.” He is beyond rude and doesn’t need to work there. I would say something to his manager but he was there and just laughed. This is a joke of a post office that needs to be audited top to bottom.
  • SP
    stephanie pickett
    Apr 7, 2026
    1.0
    I’ve came to this post office three days in a row, adjusting my time of arrival several times. The line is out the door and only two people working the counters… Our more seasoned citizens ask a lot of questions and need more time. With that being said, why won’t this location and the one on Assembly in Columbia hire more staff?? A 10 minute post office run should not require me to wake up two hours earlier just to mail something… United States postal service needs to do better. Snail mail is just a figure of speech, please stop taking it literally…. FYI: The video is after 30 minutes standing in line…. 11:30am to 12:02 pm and still waiting to be helped….
  • JR
    J. Robert
    Mar 18, 2026
    5.0
    I took my two kids to get their passports made today, and the young lady at the counter was very professional, patient, courteous, and knowledgeable. I appreciate her meticulous attention to detail to our paperwork. High five to this employee who made this a smooth process.
  • JT
    Johnathan Twing
    Mar 18, 2026
    1.0
    This is some bull. Says my address is insufficient which is a lie because I get mailed to this address every day how is it insufficient sounds to me like someone's too lazy to get out of their truck and deliver for my package
  • IG
    Igor Gordienko
    Mar 11, 2026
    5.0
    Blue box outgoing only and paid (🇺🇸🚚📦 and/or 🏷️💲)

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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