The UPS Store

Reviews

• RS

  Resa Strunge

  May 13, 2026
  5.0
  Amazing customer service. Prompt and efficient!
• GY

  Gretchen Yanez

  May 7, 2026
  1.0
  I had a second negative experience with the same employee at The UPS Store on 38th Ave N in Myrtle Beach, and unfortunately the interaction was again dismissive and unhelpful. I was told to “make your screen brighter,” that my Amazon QR code “wasn’t going to work,” and to “come back,” without any meaningful attempt to assist or troubleshoot. When I later called to speak with a supervisor, I overheard the employee say, “it’s that same lady,” before the call was disconnected. I submitted a formal complaint earlier this week and received no response, so I am posting this publicly in hopes that ownership or management addresses these repeated customer service concerns.
• KH

  Katherine Heely

  Apr 18, 2026
  5.0
  A great staff! They are friendly and efficient. I am more than pleased with everyone l interact with.
• CC

  Cam Colella

  Mar 15, 2026
  1.0
  came in for an amazon return. employee was rudely bad mouthing and complaining about customers in the store for coming in and utilizing the service the store offers while they were open. because it was close to closing time.
• ES

  Elaine Steiner

  Feb 16, 2026
  5.0
  I have only mailed packages and never had a problem.