RS
Rosetta Swinton
May 18, 2025
Great service!
TD
Ted Dintersmith
Feb 4, 2024
Just an exasperating experience with this place when it comes to a modest print request. I went to the store in person, showed them what I wanted, and emailed them the file. All seemed to be good, and my very capable point person said that I could come by the next day and pick it up. When I did, my point person wasn’t there, A very rude point person told me that I needed to go online and fill out forms. I explained I had been there the day before, and was assured everything was fine. She then told me, essentially, to pound
sand. Lovely. After I left, I called the store manager, hoping to find someone sensible. If anything, he was worse. Lesson learned, and never again.
Had an issue with printing. Went home, verified the documents I had sent, and even before I called the store, received a call back with a corrected set of documents being printed.
Fantastic customer service - thanks, Cameron, for going above and beyond! They have a treasure in you!
PC
Phoebe Crouse
Dec 24, 2019
Matt at the printing station was very helpful and patient! We had a great experience.
KP
Kathy Peeler
May 6, 2016
I had an unpleasant encounter with a service person in the printing department as well. On May 4, 2016 I went in to pick up a simple fax and was treated with total disrespect! Shame on you Staples! You need to train your employees on customer service! I will not be using your print or copy services again!