RXO

Reviews

• AF

  Alix Fischer

  Dec 19, 2025
  1.0
  Was given a delivery window of 3-7pm. 6:45 approached and I was transferred 5 different times telling me they can’t give me an update. Finally at 7:02pm someone tells me there was a delay earlier in the day which lead to a trickle down of delays - you would think they would then contact the customers to let them know the delay. This same person also told me the truck will be to my home within 45 minutes to an hour. I’m not sitting here another hour and a half later with no update. So I call the number again and they said the delivery needs to be delivered on 2 days from now. Absolutely horrible customer service and communication. Don’t trust your delivery window or what the dispatcher tells you.
• JW

  Jordan Wiederhold

  Oct 30, 2023
  5.0
  Timely and polite.
• MH

  Mike Hill

  Dec 13, 2021
  5.0
  Great communications with several updates. Both delivery persons were courteous, helpful and knowledgeable. Job well done!!
• MM

  Marsha Mixon

  Sep 24, 2021
  5.0
  Fast professional installation and delivery!
• DW

  Darlene Worsley

  Dec 28, 2019
  5.0
  I have not had the greatest experience with XPO; however, the two gentlemen that delivered my Peloton Bike today were absolutely the best that I have experienced with this company. Did not get there names; however, thank you so much for your great communication and customer service. We truly appreciate everything!!!

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